Kfc - Billerica

Chicken, Fast Food, Chicken Wings
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Kfc

Kfc
3.2 / 5 (433 reviews)

Description

KFC in Billerica presents a mixed bag for diners. While some patrons find the food satisfactory, others lament dry dishes and incomplete orders, contributing to a frustrating experience. The bustling location draws crowds, but this leads to slower service despite friendly staff. The drive-thru is efficient, yet issues with incorrect orders have marred visits. Additionally, the closed dining room and poorly designed parking create accessibility challenges. Overall, while many enjoy the familiar KFC flavors, the service and environment leave much to be desired, suggesting potential improvements are needed for a more satisfying dining experience.

Last update: 23.05.2026 from: Baylee

Feedback

★ 3.2 / 5 from 433 reviews
fbreitenberg-1
01.02.2024

The food was underwhelming. The chicken was excessively dry and lacked juiciness, and the fries were equally disappointing, seeming like they had been left out for a long time. I would not suggest dining here.

noconnell-cat863
01.02.2024

By far the most sinful fast food in town, and worth every penny.

noemi55-4
01.02.2024

Free standing KFC with mobile pick-up and drive-thru only. Dining room is closed. Fast and accurate service. It seems there used to also be a Taco Bell at this location, but the signs are covered up. Very busy street near Billerica center which makesexiting and turning left almost impossible a great deal of the time. Large, wasted-space parking lot that is useless with thedining room closed. Good food, but depressing locale.

eunji-yang
01.02.2024

I went to the drive-thru on August 1st and spent about $25. Unfortunately, I ordered three cookies but didn’t receive any. What’s going on with the places in Billerica shortchanging customers? This has happened to me at KFC, Domino's, and McDonald's as well. It feels like some of the worst service in the country!

rosalia90
12.01.2023

They didn’t listen to me at all and kept interrupting while I was trying to order. They were laughing on the microphone during my order, clearly not paying attention, and then gave me the completely wrong food.

FAQ

You can use the WiFi of the place free of charge.

The joint offers the opportunity to experience sports events on a TV / screen.

The place accepts the common credit cards.

More information

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