Holiday Inn Express Biddeford

Overall this was a comfortable stay. The pool was small but nice. The hot breakfast was pretty good. The room was clean and the bed was comfy. The only thing was the unprofessional man working in the front desk. He seems uninterested in dealing with customers. I also had to call to find out some info, and no one was picking up the phone and when some did pick up, he kept on hanging up. Overall if they can improve on the professionalism of the front desk, it would make the experience much better

Holiday Inn Express always a good, comfortable and consistent service. Wish they had eggs for breakfast during COVID, but I get it.

The hotel overall was fine. Staff was nice and they were just finishing cleaning our room as we arrived (a few minutes before check in time . Breakfast the next day was pretty standard and good (and free! . This hotel looks to be near a lot of hospitals and medical treatment centers, so it's convenient for that. However I had to knock three stars for major dings. 1. About an hour after we checked in we were relaxing in the room and we hear a key open the door. The front desk staff forgot they had assigned us our room and had given keys to someone else. Luckily we were in the room, but I'm not sure what would have happened if we weren't there. Of course, we then had to get our keys reprogrammed. 2. Our room was missing its smoke detector.

Maybe I was a few days too late past peak season? Maybe some places are still suffering from the aftermath of pandemic? Front desk wasn't rude by any means, but warm, humble, or bubbly aren't ways to describe our welcome either. Our room was quite large; larger than most HIE I've been to. But, I found myself asking how well everything was cleaned. The room felt stale even with the AC on. We utilized the pool and the water was uncomfortably cold. By nighttime, as I went to wash my face and my eyes closed from rinsing, I had reached for the facial cloth with lipstick stains. I sidestepped that one just in time. Generally, just other things I noticed about this particular location was how dark and depressing the whole hotel was. Breakfast, seemed to be short on everything. As a Plan B, I think they pulled out reheated Jimmy Deans Sandwiches. I don't recall the lights being on. My guess is to save electricity. The whole time sitting there, no one was present at the front desk. In fact, I am convinced there are no more than 3 people on staff who are operating a whole hotel. Sadness looms in the air. If you're looking for a getaway, particularly one that is full of despair and every Stephen King vibe, this would be the perfect place for you.

I keep going to Holiday Inns and they keep impressing me to the fullest! I came for a medical school interview and needed a place to stay. We booked this Holiday Inn since it was the closest, and it was a Holiday Inn Express. Our checkin process was really smooth. Our room was clean and was taken care of when we weren't in the room. The breakfast, although basic, was amazing everyday. They had greek yogurt, eggs, bacon, sausage, cereal, oatmeal, juices, breads, and my favorite, cinnamon rolls! Nothing to complain about at all. Holiday Inns are awesome!