Kava Cafe - BICTON

Been there a few times with friends. Food is very good. Very unique and trendy food and drink menu. Must try their pancakes and tumeric / beetroot latte. Pricin... read more Been there a few times with friends. Food is very good. Very unique and trendy food and drink menu. Must try their pancakes and tumeric / beetroot latte. Pricing is decent. Nicely decorated place. Free parking available. However, the biggest disappointment was the poor service and especially from the male manager! He was very rude, short tempered with customers and even unhelpful when asking for a menu! I was rudely advised by another female waitress that I could not make a complaint as he was the manager. After discussing the issue of poor customer service directly with the male manager, it ended with him reluctantly apologizing and unexpectedly slapping his own face twice?!?! His behaviour is very unusual and scary. I hope the owners of this place will be aware of their poor mannered staff after this review, and coach them to provide better customer service. Such a shame, as this cafe is genuinely very good hence why I have been revisiting with my friends.

We wouldn't come back. Despite the nice food and coffee, the service doesn't warrant a repeat visit.We waited nearly an hour for our food. After approx 45 mins... read more We wouldn't come back. Despite the nice food and coffee, the service doesn't warrant a repeat visit.We waited nearly an hour for our food. After approx 45 mins we asked a female waitress how long it would take for our food to arrive, and she assured us she would check. She went out the back, and we could see through the kitchen door that she was snacking rather than checking. She then spent ~5 mins serving other customers and didn't come back to us. We then asked the male employee (who seemed to be the manager) the same question, and he came back with an answer. The female waitress brought us out our food with no comment... No apology whatsoever.Left a sour taste in our mouth.

Went here today for lunch with family, as I am on my quarterly visit to Perth to visit grandkids and grand dog too.Sandwiched between a fish and chippery and a... read more Went here today for lunch with family, as I am on my quarterly visit to Perth to visit grandkids and grand dog too.Sandwiched between a fish and chippery and a hairdressers , this unpretentious but very well credentialled diner is a place all residents south of the Swan should go.The choices are wide ranging ( I recommend the Hash Benedict or pork slider ) the service is prompt and friendly and the environs tastefully quirky.I think I will return for dinner tomorrow.Highly recommended

I took my beautiful girlfriend out for breakfast today! The pork belly bao and red velvet pancakes were absolutely amazing. read more I took my beautiful girlfriend out for breakfast today! The pork belly bao and red velvet pancakes were absolutely amazing.

We went to this restaurant for dinner during the middle of the week and were impressed with the delicious food and excellent service. The dishes were made with... read more We went to this restaurant for dinner during the middle of the week and were impressed with the delicious food and excellent service. The dishes were made with fresh ingredients and were reasonably priced. I will definitely be coming back. The pizza and pasta were especially good!