Jade Chinese Restuarant - Feedback

#10 - Asiatic - Bexley, Chinese, Breakfast

Reviews

Overall Total Score
4.1 out of 5
Impressive | 37 reviews

Was Winniethepooh5 at Jade Chinese Restuarant a mag?
Excellent food accompanied with polite and extremely friendly service. The staff are extremely pleasant. I use this restaurant whenever we want a take away and it's our first choice of restaurant if going out and we fancy Chinese cuisine. Very highly recommend, it's well worth the visit. View all feedback.

What Z2016KYnicolas dislikes about Jade Chinese Restuarant:
The takeout experience at this restaurant was terrible. I had to throw away the chicken satay skewers because they were raw and not cooked. The staff had a terrible attitude and took forever to handle the situation. Eventually, the chef intervened and gave me a refund. The rest of the meal was also excessively salty. I will never be using this restaurant again and will be reporting this to health and safety. If a chi... View all feedback.

Reviews from various websites

Tripadvisor

Last update : 24.02.2024

4.1 ★ from 19 reviews
kizno
kizno 24.02.2024 - 00:51

Duck was fatty, I don’t know why they added lettuce. Chicken tasted foul and the prawns was tasteless

stanley7679
Stanley7679 24.02.2024 - 00:51

Once again, the staff delivered excellent service. I have visited this restaurant multiple times and each time the food has been amazing. The atmosphere is very relaxing and you are always greeted warmly. I would highly recommend Jade Garden to anyone. Don't hesitate to ask for anything.

mrweiland
mrweiland 24.02.2024 - 00:51

Great food and value. Went on the weekend and lovely little family running it. Good food and atmosphere. Accepts both card and cash. Thanks! Recommended!

z2016kynicolas
Z2016KYnicolas 24.02.2024 - 00:51

The takeout experience at this restaurant was terrible. I had to throw away the chicken satay skewers because they were raw and not cooked. The staff had a terrible attitude and took forever to handle the situation. Eventually, the chef intervened and gave me a refund. The rest of the meal was also excessively salty. I will never be using this restaurant again and will be reporting this to health and safety. If a child had eaten this food, it could have been dangerous. The chef definitely needs to be retrained. This was the worst experience I've had at this restaurant, despite being a regular customer for years. I wasted nearly £30 on this meal.

happytravellers2310
happytravellers2310 24.02.2024 - 00:51

I ordered takeout from this restaurant today and it was delicious. The young man who took my order was very polite and helpful. The food arrived in just 20 minutes and was still hot. The delivery driver was also very polite. I really enjoyed the food.

The local restaurant has garnered a mix of feedback from patrons. While many customers praise its friendly service and consistently delicious food, others recount alarming experiences, such as receiving undercooked meals and unresponsive staff. Notably, recent management changes have improved food quality and service, leading frequent diners to rave about their positive visits. However, concerns persist regarding food safety and staff training, underscoring the need for consistency. Overall, while the restaurant remains a beloved spot for many, a few disheartening experiences hint at areas needing urgent attention to restore trust among a diverse clientele.

Gastroranking-uk
4.0 ★ from 18 reviews

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