Bp - Bexley

Coffee, Sandwiches, Food

Bp

★ 2.6 / 5 (57 reviews)

At a local BP petrol station, customer experiences have been mixed, revealing a dichotomy between service quality and communication. Some patrons expressed frustration over unclear promotional information, particularly regarding Uber discounts, leading to dissatisfaction when discounts were not honored. Concerns about hygiene protocols were raised, highlighting the absence of sanitizers during a pandemic heightened awareness of cleanliness. However, responses varied, with certain staff members receiving praise for their exceptional service—characterized as kind and attentive. Ultimately, while some customers found their experiences disappointing, others appreciated the exceptional service, suggesting a need for consistent staff training and clearer operational communication.

Last update: 17.01.2026 from: amina

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★ 2.6 / 5 from 57 reviews

Was Jason Au Yeung at Bp a mag?
The big male staff working there is amazing. Very kind, polite and knows how to delivery quality service. I am very glad this is the right experience I am receiving from my local BP petrol station. View all feedback.

What Samir Moktan Tamang dislikes about Bp:
I was quite disappointed as there wasn't clear information regarding the Uber discount. Despite the app indicating that it was available, I didn't receive the discount. It would be helpful to have a large sign stating that there is no partnership with Uber to prevent any confusion. Overall, I'm not satisfied. View all feedback.

Lisandro

23.12.2022

★ ★ ★ ★ ★

I wanted to inquire about fuel prices, but the employee told me to check online and then hung up. That was really rude! If they can't offer basic service to their customers, then what's the point of being in business? I won’t be returning.

Jewel

23.12.2022

★ ★ ★ ★ ★

The excellent male staff at this location is truly impressive. They are very friendly, polite, and know how to provide top-notch service. I'm very pleased with the experience I receive from my local BP station.

Bennett

23.12.2022

★ ★ ★ ★ ★

Better go to the 7/11 down the road, rude and condescending

amina

08.05.2024

★ ★ ★ ★ ★

I'm really happy that I didn't need to travel back in time for my visit!

Samir

08.05.2024

★ ★ ★ ★ ★

I was quite disappointed as there wasn't clear information regarding the Uber discount. Despite the app indicating that it was available, I didn't receive the discount. It would be helpful to have a large sign stating that there is no partnership with Uber to prevent any confusion. Overall, I'm not satisfied.

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