Wendy's - Beverly

#26 - Fast Food - Beverly, Cheese, Sandwiches

At this Wendy’s location, customer experiences are overwhelmingly negative, with many reviewers reporting long wait times and severe service issues. Patrons describe a frustrating drive-through experience, where employees seemed uninterested, often prioritizing personal breaks over customer service. Complaints include consistently subpar food quality, with items served cold and unappetizing, leading some to question how the restaurant remains open. While a handful of diners noted quick service and hot meals, these instances appear rare. Overall, this establishment faces significant challenges in maintaining quality and customer satisfaction, leaving many to recommend alternatives like McDonald's nearby.

Last update: 11.12.2025 from: Candace

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★ 2.6 / 5 from 2153 reviews

Was Darlene Hawkins at Wendy's a mag?
Quick, fast and friendly service. French toast sticks are always my breakfast favorite. Service: Take out Meal type: Breakfast Price per person: $1–10 Food: 4 Service: 4 Recommended dishes: Chili View all feedback.

What Nicole Birnbaum dislikes about Wendy's:
If I could give them 0 stars I would. Let me just say the workers there are beyond rude, have 0 manors and have no common sense!! I had to ask for my change from my order 2 times. They didn’t give me a receipt as well. The guy at the window mumbled my price and I had to ask 2 times how much it was. Every time I go to the Edgewater park location they don’t say 1 word to you. They are always goofing off. On top of that... View all feedback.

Jeff 27.09.2024 - 16:06

★ ★ ★ ★ ★

I have visited this restaurant a few times to grab a quick lunch while running errands for work. The food is fast food, but in my opinion, it is one of the better burgers from fast food restaurants. The interior is always clean and the service at the counter is usually quick. Overall, I have no complaints.

Amanda 27.09.2024 - 16:06

★ ★ ★ ★ ★

This Wendy's location is terrible. I recently moved nearby and on both visits, I waited over 20 minutes only to receive the wrong food and drinks. Save yourself the trouble and go somewhere else!

Nik 27.09.2024 - 16:06

★ ★ ★ ★ ★

I am currently writing this review while standing in line at this restaurant. This place is incredibly disappointing. I sat in the drive-thru for 9 minutes, yes 9 minutes, without any acknowledgement, even though there was a car in front of me experiencing the same issue. Not to mention, there were 3 cars behind me with customers who ended up leaving. Frustrated, I decided to go inside to see what was causing the delay. To my dismay, there was a line of 10 people and the employees were moving at an incredibly slow pace. There was no sense of urgency or care for the customers. One employee was wearing a headset, but I didn't see him take any orders at the drive-thru. I rarely visit Wendy's as I try to avoid fast food establishments, but I really wanted some nuggets today. After this experience, I can confidently say that I will never return to this restaurant or order anything from here again. The lack of customer service is appalling. It seems like the employees simply don't care, and I can only assume that corporate doesn't either. On a side note, there is a Chik Fil A only 2 miles away, and I wouldn't be surprised if I see some former Wendy's customers there instead.

Candace 22.02.2025 - 21:21

★ ★ ★ ★ ★

Excellent food and service. My daughter got the chicken Cobb salad with ranch dressing and I got their apple pecan chicken salad with pomegranate vinaigrette dressing. Service: Takeaway Meal type: Lunch Price per person: $1–10 Recommended dishes: Wendy's Fresh-Made Salads

Vanesca 22.02.2025 - 21:21

★ ★ ★ ★ ★

Service: Takeaway Meal type: Dinner Price per person: $30–50 Food: 4 Service: 3 Atmosphere: 3 Recommended dishes: Hamburger, Baconator

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