The Palm Beverly Hills

Tonight was an off night, no people . Very little service , freezing, served the food after a long wait and forgot a hot side dish which we then had to wait for. Like I said an off night, usually excellent on all points . But still friendly snd after all that food was delicious .

Service was horrendous and not what I expected from The Palm. I'm a regular Palm diner in Boston and Washington DC so I know what to expect. The server may have been “off”, but we didn't feel welcome or valued.

The Palm has had it's day. The food is below average and well below the standard that it used to be. For this price range there are so many better and fresher quality options.

We sat for about 25 minutes without even being offered water, though we did get bread. I had to complain to the manager after leaving who asked me to come back. we did, and it was much better service after that, but I was really surprised initially at the lack of attention we got after that the meal was delicious. The food was delicious so that made up for it.

We had a very enjoyable meal, particularly because of our very likable server. The steaks were good, too. But the Caesar salads were made with water-logged, mushy chopped lettuce that had obviously been sitting in water. It was inedible. Also, the cavernous restaurant was almost empty.