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Contribute Feedback What Chris schaab likes about Dr. Sandwich Beverly Blvd.:
I had a great meal at this restaurant. The beef shawarma was delicious, and the salads and toppings were fresh and flavorful. The price was $20, which I found reasonable considering the location and quality of the food. The vegetarian option, the falafel, was also tasty. Since it's a kosher place, I assume the toppings are mostly vegan to go on the meat, but I didn't confirm. View all feedback.
What Joon Kim doesn't like about Dr. Sandwich Beverly Blvd.:
server ronit machlou handed our postmates driver the wrong order. Called in to have it resolved. Was rude and advised to just call postmates to have it refunded or get it ourselves. View all feedback.
Had the beef kabob on a baguette. Nice selection of add-ons. But nothing noteworthy over any other Mediterranean restaurant. Comes off as a “fast-casual” type place since you pay before and then get called up. But I went during slow hours around 3pm and it still took nearly 25 minutes for them to call my number AFTER going up to ask them where my order was, they even skipped ahead a few numbers. Service is awful and slow, don’t visit if you expect a quick bite. Small sandwich considering the $18 price tag, and the pita is small for $15. Nothing special for the price and experience.
The food is very good. The service is pretty bad due to an inefficient system (SLOWER than slow, expect to wait), The guys plating/cooking the food do they best they can, but they have to work in a system that is ill conceived (also note that they are latino and treated pretty badly by management and customers alike).. The folks working the register and management could give 2 sh-ts about good service and getting the order right. If you are not their targeted demographic, expect to be treated poorly, by management and customers alike.
Don’t let the reviews fool you!!! the service is really bad the first location is much more professional and caring On this location they will charge you extra 2$ for a to go box!!! after I spent 59$!!! Unbelievable Shnizel kebab and shawarma pita and 2 soft drinks!!! on top of that they make you wait over an hour and blaming you for not listening to there call when they didn’t even call you in the first place worst experience ever Food was mad poorly costumer service below average and frankly embarrassing you can get this food anywhere else nothing special at all
Stay away ! These people are crooks. The last 5 times I ordered from this establishment I have had the worst experience. 1. I called in an order for crispy chicken plate and was told 15 minutes to pickup. When I arrived the same woman I spoke with on the phone said I never made the order and they don't have any more crispy chicken. I showed her the number I called of the restaurant and she said maybe It was a different employee this place used to be good so I do recognize her voice and that was a blatant lie) 2. Since they realized they can take advantage of their customers due to current inflation and shortages, they continue to send the wrong orders no hummus , no rice, wrong cabbage etc). 3. The last straw was tonight when cutting my daughter's chicken , I touched it and it was freezing. I cut it open and saw it was raw inside! Rice was freezing also! I ordered hummus, no hummus. I ordered red cabbage , we got white. The vegetables in the israeli salad are all old . These people think that we are stupid while almost every other restaurant is keeping their standards of quality albeit with higher prices due to inflation) and service. Shame on Dr sandwich! My kids used to love this place and now I guess we will be going to Taeem .
Server ronit machlou handed our postmates driver the wrong order. Called in to have it resolved. Was rude and advised to just call postmates to have it refunded or get it ourselves.