Kfc - Bernalillo

This was, without a doubt, the worst customer service experience I've ever encountered. I attempted to place an order inside the restaurant, but the doors were... read more This was, without a doubt, the worst customer service experience I've ever encountered. I attempted to place an order inside the restaurant, but the doors were unlocked and the dining area was closed off. A young woman approached and, in a very unwelcoming manner, informed me that if I wanted to order food, I had to use the app or the drive-thru. I politely explained that I couldn't do that due to my truck and trailer. With noticeable disdain, she pointed me toward the app option. I usually don't write reviews, but I felt compelled to share this experience.

Got the big box meal, every thing was so fresh and delicious except the classic chicken sandwich itself! Mac and cheese- good Fries-good Coleslaw- not bad Mount... read more Got the big box meal, every thing was so fresh and delicious except the classic chicken sandwich itself! Mac and cheese- good Fries-good Coleslaw- not bad Mountain Dew sweet lightning is almost sickeningly sweet but at least it was fresh! Do better, kfc

I love the chicken, but they often run out, or they can't fill my order. There can also be some crazy long lines at the drive thru. I've also experienced a surl... read more I love the chicken, but they often run out, or they can't fill my order. There can also be some crazy long lines at the drive thru. I've also experienced a surly server on more than one occasion. If they didn't sell KFC, I wouldn't go there.

Very rude girl taking our order, by the name if Kaila. I waited for about 25 minues to have my order taken, then another 30 to get my food. All to just to be tr... read more Very rude girl taking our order, by the name if Kaila. I waited for about 25 minues to have my order taken, then another 30 to get my food. All to just to be treated bad by the staff. When I got home I realized they did not give me extra crispy chicken,so half of my family didn't eat it. I'm a local in the area and we used to love getting a quick meal here. Unfortunately thathas changed because of the staff and we will take our business elsewhere, as well as not recommending this place to visitingfriends and relatives. Very disappointed.

One star is probably unfair, but considering I didn?t even get a chance to try the food that?s what KFC is getting. I pre-ordered and paid for chicken. I arrive... read more One star is probably unfair, but considering I didn?t even get a chance to try the food that?s what KFC is getting. I pre-ordered and paid for chicken. I arrived 15 minutes after opening and no one was in the store. Lights were off, etc. Thereare cars parked outside but the employees are either not there or hiding inside. There is a churches about a half a mile up theroad that has friendly staff and better chicken.