Wingstop - Bermuda Dunes
Wingstop
Description
In recent months, a local restaurant has garnered a mix of reactions from its patrons, with experiences ranging dramatically from frustrating delays and unsatisfactory food quality to instances of exemplary customer service. Some customers reported long waits and poor communication, leaving them without their meals during busy lunch hours. Complaints about food quality, such as burnt dishes and excess oil, further fueled dissatisfaction. However, amidst these negative encounters, highlights emerged featuring attentive staff who provided exceptional service, leaving some patrons eager to return. This polarized feedback illustrates the restaurant's urgent need for improvement in both food quality and customer relations.
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Feedback
Service: Take out Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5
I purchased the 75 wing pack with veggies, corn and fries. When we arrived at our destination it was discovered the veggies and corn was missing. When we called the manager and she said they couldn't do nothing cause we left the restaurant. This was horrible services and us they were already 20 mins behind when it was supposed to be ready. Dont waste your money here until management improves. Meal type: Dinner
Jeff or Jess the manger here is so unprofessional and can not make the order right after I called and explained that my order was incorrect he proceeded to tell me I had to take all my food back and could not give me my order of fries the food was not ready on time and my order was incorrect and still payed for food that’s just going in the trash this location is by far the ghetto place
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