The Burrito Window - Berlin

If they are in the mood for a burrito, it is definitely worth a visit. if they expect a lot of opportunities you should go to the burrito baby or dolores.

Last week I ordered a meal for my partner and I over delivery and waited up to 1.5 hours for my delivery. I kept an eye on the tracking app until it, to my surprise, said it was delivered .. after another little time when I came to the conclusion that my order would never arrive and at this time the restaurant was closed. may I add that I live in the ground floor of my apartment and could see my road / front door through my window throughout the time I waited for my order. the following day I called the restaurant to give them the opportunity to deliver either finally my order or if not a refund. as someone who has worked many years in hospitality, this is the accepted measure if a paid for food delivery does not arrive at a customer. I was greeted on the phone by one of the most terrible people I ever met in hospitable, the obvious manager, adrian. he told me that this isn't his problem and that I have to turn to lieferando. he told me I wasn't home when the order was delivered. I was not shocked at the treatment I received during this phone call but followed with his advice and called sando. they kindly told me that I would receive a full refund and a voucher for my next order and were ever so apologetic. 2 weeks later, I didn't get anything. I follow this with lieferando and they regret to inform me that this so-called manager has requested that they do not refund me for my paid order. not only did this man tell me that I should not be annoyed to lose 25 euro for my order, which never arrived and was not giving up his problem, but he actually went beyond and beyond to make sure that he would keep my money and not allow me to be refunded in any wise way. I have never been treated with such respect, especially as a paying customer, and I will absolutely never buy from this institution again. I can handle an order that is not coming or made a mistake, that is only natural. but how I was treated when I just asked for the refund for my order was just incredible.

It's quite expensive, but nice eating. directly next to furniture olfe (and the junky hangout.)

Dolores and Burrito Baby are way ahead in my mind, wouldn’t go here again.

This is a great option for some take out burritos. They have tables inside where you can sit but better for take out. There are some vegetarian options and a full vegan burrito.