Kentucky Fried Chicken - Berlin

I'm here several times, eating tastes good, but my order is always wrong. Extra pages or dips are always forgotten or wrong, it is almost like an official policy at this place. also the ice machine is broken so that in hot weather the drinks are warm. overall I would only recommend people who really like fried huh

The food was quick to be delivered after placing an order, restaurant was clean considering how busy/central it is. I don't expect a Michelin star standard of food from this place, but the chips were incredibly salty and stale, chicken wings and crispy fillets had absolutely no flavour. You probably would have had a more flavoursome meal if you had used gravel as the batter for the chicken.

Waited for almost 20 min. And no one even took his order, and the self ordering panels are all broken. Food is bad and delayed and above all ... No spicy chicken pieces, only hot wings. Never going for that place again.

Very very bad and slow service,staff that makes tons of mistakes and that doesn't seem to understand well English even though this place is located literally in the heart of Berlin a metropolis of 3M of inhabitants, automatic kiosks that don't seem to work well and that a lot of times don't accept credit cards that get accepted and work perfectly fine at the manual kiosks (This is probably made to make you pay more for much worse offers) and this KFC point doesn't even have free refill compared to the one located in the Mall of Berlin... They often serve you cold food and warm drinks with almost no ice and mistake your order. For example I've ordered 2 normal 0.5l Pepsi but they gave me 2 Pepsi Max which I didn't want and I didn't even order!

The black woman who cleans the toilets asks everybody to pay despite being the customer. That 's wouldn 't be such a problem if toilets were clean or somewhat clean. The trash bins are so full the trash lays all over the floor, it stinks, floor is sticky, I have never ever seen her off her post and actually cleaning. And on top of that she has the audacity to actually scream on you if you say she shouldn 't demand that pay. If that was one time that would be ok, but it 's like that every single time I go there