Table Reservation - Holiday Inn Berlin City West
Reservation request for Holiday Inn Berlin City West
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Holiday Inn Berlin City West
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Jsp pas mon style
Overall, this hotel is a plain hotel in need of renovation. I chose to stay at this hotel because it is near Tegel Airport (TXL). TripAdvisor shows an airport shuttle is available. My surprise was checking in on Monday June 5th and being told there would be no shuttle on Tuesday the 6th. Reason one driver is sick and the other on holiday. Reimbursement for taxi, credit in dining room or reduction in hotel cost was not an option according to the front desk staff. I asked the front desk staff to make the manager aware of my dilemma, but I never heard back. Maybe things are different in Germany. I do not understand how no shuttle available is acceptable when it is part of the hotel 's marketing. I recommend checking out the Mercure which also is near the airport.
