Reviews - Refuel
Reviews summary
What Michael Pritchard dislikes about Refuel:
Staff and managers don't know the legal age limit for the lottery in South Carolina. Insisted it was 21 even after showing proof directly from the South Carolina Education Lottery website. Overall nice cashiers and clean store. View all feedback.
Reviews from various users
Last update : 31.01.2024
I don't usually write reviews, and I typically don't stop at this gas station—I usually go to the Kangaroo/Shell next door. However, I stopped by today and I won't be returning. To the assistant manager, if you're reading this, I want you to know that you are solely the reason for my decision. To the actual manager, I suggest providing your assistant with additional training on customer service and basic manners.
The quality of food during COVID has reached a new low. They are frequently out of basic seasonings, such as pepper, that one might want to enhance their meal. Breakfast is the only meal that consistently meets expectations.
I just came from refuel gas station 1270 Red Bank in Goose Creek and an disagreement occurred between the cashier and a customer. Granted the customer was wrong in her attitude but however there should be a certain standard of professionalism from the staff of whatever the business maybe. After the worker finished with the customer, instead of squashing it she proceeded to rant and swear about the customer that had already left out of the store I might ad and she was still going off as if she had a point to prove. The moral standards and concern for customers are at an all time low and it really disappoints me because, me personally whenever I find an establishment that has everything to meet my needs I like to be of support in a positive way but the way that employers and employees treat guests makes me wonder. Now I know that she may have been having a bad day but we all do, but the cashier’s reaction was totally unexceptional and really should be looked into
Since they reintroduced the soup well and the self-serve chicken nugget bar, the experience has been fantastic!
I never do reviews on gas stations, but hey Brittany...the next time a regular, local customer comes in to buy something....try not being a jerk..ooor just have somewhat of a hint of a personality..I'm not sure where ya'll got this girl but next time I see her in there I'll just go next door.