Ihop - Benton

After traveling with our 5th wheel, we stopped at this restaurant which had ample parking for big rigs. The service was slow, prompting us to ask our waiter for... read more After traveling with our 5th wheel, we stopped at this restaurant which had ample parking for big rigs. The service was slow, prompting us to ask our waiter for the bill so we could quickly get back on the road. The entrance had a prominent kiosk, indicating a somewhat chaotic environment. Due to supply chain shortages, some items were unavailable, and the waitress mentioned waiting 10 weeks for new menu pages which had just arrived. The restaurant seemed to be struggling with timely stocking due to the pandemic. Despite being less busy than usual, they appeared to have enough staff to handle the workload. The food was satisfactory, and the coffee was fresh and delicious. However, cleanliness was lacking, with fingerprints and smudges on partitions and glass. It was clear that the restaurant was not following enhanced cleaning measures during the pandemic. They should designate someone to focus on sanitizing and maintaining cleanliness to ensure a safer dining environment.

The waitress at this restaurant was friendly and efficient. The food portions were just right. The hamburger omelette was delicious and very filling. We were se... read more The waitress at this restaurant was friendly and efficient. The food portions were just right. The hamburger omelette was delicious and very filling. We were seated promptly and the waitress was attentive to our needs at the table, even while training another employee. Despite having several tables to attend to, she never lost focus on ours. I wish every waiter and waitress was as great as she was.

Worst service ever! Waited for 10 minutes after we were seated to even have a waiter come to take drink orders. Took another 10 minutes just to get water and co... read more Worst service ever! Waited for 10 minutes after we were seated to even have a waiter come to take drink orders. Took another 10 minutes just to get water and coffee! Then after 30 minutes water came back and said she forgot to put our order in. Next table of 8 got their food 20 minutes before us and they came in after us! Food was cold and disgusting by time we finally got it! And of course she never brought us napkins or flatware or syrups or condiments! Had to go track her down to get those!

The food was hot and fresh. Our order came out fairly quickly. The service was good and the portion size was good. It was an above average visit considering it... read more The food was hot and fresh. Our order came out fairly quickly. The service was good and the portion size was good. It was an above average visit considering it was pretty busy that evening. It is definitely worth a visit.

Never again! After asking the waitress 5 times for coffee, she brought me a cup and carafe, as I was about half way through my first cup , my wife asked what wa... read more Never again! After asking the waitress 5 times for coffee, she brought me a cup and carafe, as I was about half way through my first cup , my wife asked what was on my cup, after turning it around I discovered it was lip stick! I asked for the manager, who came and looked at it, apologized and brought me another cup. My wife had to send her food back, grilled chicken sandwich which was way undercooked. But when I got the bill they didn't charge for my coffee . Never, never, never again!