Ihop - Benton

We were just passing through and needed a place to stop that could accommodate our 5th wheel. They have ample parking for big rigs. The parking lot is fairly ea... read more We were just passing through and needed a place to stop that could accommodate our 5th wheel. They have ample parking for big rigs. The parking lot is fairly easy to get in and out of. Service was extremely slow. We had to wave the waitstaff down so we could pay and get on the road. Their cash register kiosk was heavily disheveled upon entrance. That was a key indicator of the chaotic environment. They had notices posted on the door to ask for patience and understanding for some items that would

Friendly and efficient waitress. The food portions was just right. The hamburger omelette was savory and very filling. We didn't have to wait to be seated. The... read more Friendly and efficient waitress. The food portions was just right. The hamburger omelette was savory and very filling. We didn't have to wait to be seated. The waitress was very attentive to our needs at our table, even though she was training another employee. The waitress also had multiple tables but never lost focus on our table. I truly wish all waiters and waitress was more like our waitress.

Worst service ever! Waited for 10 minutes after we were seated to even have a waiter come to take drink orders. Took another 10 minutes just to get water and co... read more Worst service ever! Waited for 10 minutes after we were seated to even have a waiter come to take drink orders. Took another 10 minutes just to get water and coffee! Then after 30 minutes water came back and said she forgot to put our order in. Next table of 8 got their food 20 minutes before us and they came in after us! Food was cold and disgusting by time we finally got it! And of course she never brought us napkins or flatware or syrups or condiments! Had to go track her down to get those!

Never again! After asking the waitress 5 times for coffee, she brought me a cup and carafe, as I was about half way through my first cup , my wife asked what wa... read more Never again! After asking the waitress 5 times for coffee, she brought me a cup and carafe, as I was about half way through my first cup , my wife asked what was on my cup, after turning it around I discovered it was lip stick! I asked for the manager, who came and looked at it, apologized and brought me another cup. My wife had to send her food back, grilled chicken sandwich which was way undercooked. But when I got the bill they didn't charge for my coffee . Never, never, never again!

The food was hot and fresh. Our order came out fairly quickly. The service was good and the portion size was good. It was an above average visit considering it... read more The food was hot and fresh. Our order came out fairly quickly. The service was good and the portion size was good. It was an above average visit considering it was pretty busy that evening. It is definitely worth a visit.