Koh Samui - Benidorm
Koh Samui
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Now we'll stay at the hotel. We arrived yesterday afternoon Sunday. I have to say you don't see anything all night if you want to walk around the hotel you need the flashlight on your mobile. He's losing a lot of lighting outside. parking is free we had to advance our days of stay here that we came for our 12th anniversary and have not had any details in the room still having written when booking that we came for this reason. (in other 5-star hotels they have always had details when we said we were celebrating an anniversary) I thought I would find something not to have chocolates, chocolate or some attention not like a tray of fruits or cheeses or sausages know nothing! the alcohol we don't drink so that the bottle of cava or wine doesn't give you any appreciation. We're leaving on Wednesday. I don't know if they'll read me, but I'm at the reception when I get there, too. I said we came for this reason and nothing they said. on the other hand add that you eat luxury you do. Half board is worth a lot. the buffet is spectacular all the food and ice cream. the desserts the truth disappointed me very much that there is not even a owner! all prefabricated a penalty for this category of hotel. Today we go to dinner in Italian and tomorrow in the thailandes as the buffet is closed and we have restaurants at no cost to have the half board to see how such a dinner we eat
A hotel, impressive facilities. The only glue is that the rooms are not silent. We were around the buffet area and the noise of the hinges at the buffet doors woke us up every day, and at night when they ended. We filed a telephone complaint at the reception and when we went to do the chekout, they had not even filed a complaint. such a hotel for rest should not have this kind of fault and much less this attention to complaints.
Very kind staff. clean hotel and well maintained facilities. spacious deluxe room with bathtub and shower. comfortable bed. Breakfast varied. I would improve: at least 2 outside towels a day, my towel was very wet and it is no longer so hot and to change it I had to pay extra. I understand that there must be control because people abuse, but at least the possibility of 2 a day if it's too wet. improvement: separate areas for adults and families. There is a pool only for adults but it would also be nice to have a restaurant only adults or at least the buffet that there were 2 areas, with and without children. It's not nice to eat and kids running next to you. would improve: soaps and shampoo in dosers, not to smell minitails for environmental protection. It's too plastic for use. I have traveled quite a lot for asia and when you arrive at the hotel they receive you with a cold drink (suggestion) we have been at the end of October, the heated swimming pools did not notice much,... I expected them more warm (not even the spa) but in general the hotel is spectacular! we enjoyed our weekend. What I write is as a suggestion... for what it's worth, thanks to the whole team!
Amazing hotel and amazing treatment, atmosphere and food, with difference one of the best of benidorm if not the best, the only 2 sticks I can put on it is that there were ants in the room and the bed, less bad that was insecticid, the other is that the heated pools were not very hot, but I tell you, the deal, the food, the atmosphere. all perfect the truth.
The truth that there is a before and after in our stay in asylum gardens, we have gone 4 friends and we have spent it very well, end of motor route by spider, we have found what we were looking for, relax, comfort, good atmosphere, good gastronomy .... a total success, we will return without doubt.
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