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Contribute Feedback What User doesn't like about Red Robin Gourmet Burgers And Brews:
Usually a good choice for a gourmet burger and excellent frits. Friendly staff and great atmosphere. The Steakhouse Burger was very disappointing. There were only a few mushrooms and the burger was thin. It looked rather flat than the advertised image. The cod and chips were a bit bland, but the part was big. The fries never disappoint. Total underwhelming View all feedback.
I get used to the in Tigaerd, OR and much more hospitable and clean. The waiter was nice and it seems new. But the place is not clean. The tables are not clean and sticky, salt shaker had food tied to it, the seats had stains, and food crumbs between table and wall. Overall, not clean. The food is good, but my daughter's fries were dry and old, I order fresh. The total experience is at most 2 stars. But the waiter gets 5 stars.
Love the river front outdoor seating! Of course the burgers, wraps, salads, chicken, fries, and fried pickles are always yummy!
The service was excellent. Our waitress Delores was killer. I loved her vibe and she was on top of everything. She would get 5 stars! She?s the reason I?m giving 3 stars. Otherwise it would be less. Sadly, even though it was slow, the food took forever and still came out cold. I don?t know if something was going on behind the scenes that we were unaware of, but we waited almost 40 minutes for our food only to receive it cold. Kudos to Delores though. We loved her.
I had a good size order made to go, when I got home and opened the food I saw that everything was burnt fries weren?t fresh, $65 worth of food just thrown away. How did the cook see this and still went ahead and sent it out?? Need to get better cooks!
Majorly understaffed, and the food was unimpressive. A lot of the food tasted like plastic, and every time the food or waitress came, we were already debating whether to get up and ask what's going on or not. Will not be visiting a Red Robbins again. Not only is the food extremely unhealthy (even the salad), it's not fresh, and it doesn't taste good. I thought we'd get to try good traditional American fare, instead we got tasteless mozzarella sticks, sauces that tasted like they came out of a can, premade salad that was as cold as a freezer, and a veggie burger that didn't have any texture and the bun was soft (not toasted). Not good.