Reviews

Overall Total Score
2.8 out of 5
Average | 95 reviews

What User doesn't like about Panda Express:
I was frustrated when I placed an online order for pickup at this restaurant, only to have to wait 15 minutes for them to cook the food. I also overheard an employee mention to another that they don't usually put much effort into fulfilling online orders. I'm usually not picky about customer service, but this was a bit too much. Additionally, I found a strange pink powder on the noodles that resembled shimmering make... View all feedback.

Reviews from various websites

Menu
2.4 ★ from 10 reviews

I was frustrated when I placed an online order for pickup at this restaurant, only to have to wait 15 minutes for them to cook the food. I also overheard an emp...

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It was so beautiful that they were open on Christmas! The staff was very friendly and the food was delicious and fresh.

I have only used the online ordering website for this restaurant, and it definitely needs improvement. They should hire some skilled website coders. The food is...

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Closed at 1:30 a.m. on a Saturday afternoon. Why do they always pretend to be in business?

Annalise
23.06.2022 - 15:43

They had 30 minutes to close ,no food and served me a little noodles to have some left for the person behind and little Kung pao when I asked if they are making...

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Despite its delicious offerings and friendly staff, this restaurant faces significant challenges with its online ordering system and inconsistent food quality. Customers have reported frustrations ranging from a cumbersome website to unsatisfactory portions and poorly prepared dishes. Issues like burnt noodles and undercooked chicken have marred otherwise positive dining experiences. While some patrons remain loyal, expressing a long history of satisfaction, recent visits highlight a decline that cannot be ignored. Improvements in both website functionality and food preparation are essential for the establishment to regain its reputation and retain its customer base.

Restaurantji
3.1 ★ from 85 reviews
Kyle
18.02.2024 - 22:52

I ordered a medium Sweet Fire Chicken for $9 and was extremely disappointed. There were only 4 small pieces of chicken and the rest was filled with 75% pineappl...

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Alexa
18.02.2024 - 22:52

Do not trust the service hours. Supposedly open at 9 am, but they are not open and the door is locked by 9:15.

Brennan
18.02.2024 - 22:52

I have been a truck driver and a regular at this restaurant for many years. The food has always been satisfactory, however, today I was disappointed. The noodle...

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Abbas
18.02.2024 - 22:52

Drove from Marengo with gps they have no entrance to the restaurant from bulvadere also on there website they say they have drive thru but they don't .

Ben
18.02.2024 - 22:52

Unfortunately this is the best chinese food in Belvidere

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