Applebee's Grill - Belton

Our server claimed most of our issue was because it was busy, but there were only 4-5 tables and at least 4 staff available. My steak came out well, I ordered Medium Rare. We had to ask for drink refills multiple times, her service was very inconsistent. She also complained to us about other customers which was very unprofessional. She said she had been there a month, but she is not cut out for waiting tables, period. From what I understand that is very indicative of this location... They need to hire the right people, I love Applebee's, but I'll drive an extra 20 minutes to avoid this location...

Service takes for ever. Definitely seems understaffed but even still they may only have about 5-6 tables in total and the food doesn't come out until like 45 mins later

The food was okay, a little slow coming out, but it was tasty and fresh. I don’t normally have the best experience with service here, and a lot of people complain about the service, but I had an amazing experience with Zoe as my waitress. She was very attentive and personable and is the best waitress I’ve ever had especially at this locatIon. Definitely will be returning!!

Food was alright, typical Applebees food, my bourbon street steak could've been cooked better but it's alright. My husband enjoyed a cocktail, nothing special, a little on the sweet side for his liking. My son had some chicken tenders and was in love, had to sneak a bit myself, they were amazingly crunchy and juicy. The restaurant itself could've had a bit more cleaning done, but my area was clean as well as my table so I can't complain much on that. My server, Viri V. was amazing, very patient with us, got my refills quick, was very attentive. Loved the attitude, very friendly. Enjoyed her attitude towards us all together. Best server I've ever had!!

The restaurant was pretty dirty. The server was good, and the food was typical Applebees. But the restaurant itself was actually dirty. There was a smell when we first walked in that didn't smell like food. The floors were so sticky from the front door and throughout the entire restaurant. The tables were sticky. The bathrooms were gross. Even my teenage son said the mens bathroom was gross. And, yes, the floors were sticky in the bathrooms too. I'm sure the owner of this location makes enough money to invest in an occasional deep clean. I don't plan on going back there.