Mak's Roast Beef And Pizza - Feedback

Pizza, American, Italian

Reviews

Overall Total Score
3.6 out of 5
Very good | 1074 reviews

Reviews from various websites

Menu

Last update : 01.04.2023

2.4 ★ from 8 reviews

The pizza crust here is the best around, and they do an excellent job with both small and large pizzas. I only trust their BBQ chicken pizza, and the ham and cheese calzone deserves a 5-star rating!

The food was quite good overall. The fries were a little soggy, but that might be due to my 15-minute drive. The buffalo wings were tasty, and the pizza was nice, though it could use a bit more sauce. One issue I noticed was that the prices were misleading. For instance, the website states that a small cheese pizza is $6.25, while the menu lists it as $7.00. However, I was charged $8.50. Additionally, my wing dinner was charged $3 more than expected. I'm willing to give it another try in the future! Thank you!

I've been a regular customer at this restaurant for quite some time. The food has always been good, but after my experience today, I won't be coming back. I ordered a turkey pocket to go, but when my wife and I arrived to pick it up, we decided to stay and eat there instead. When I explained this to the woman at the counter, she became visibly upset and expressed her frustration. She seemed to think that she wouldn't receive a tip, which was surprising to me because I always tip, even on takeout orders! After paying and not eating, I left the food behind, as I couldn't believe how rude she had been.

The food at Mak's Roast Beef And Pizza was quite good. However, I was disappointed to find that the prices listed on their website do not match what they actually charge. For example, the steak tip salad is shown as $10.00 online but costs $14.95 in reality. When I brought this up to the woman at the counter, she explained that prices had increased but the website and takeout menu had not been updated. Unfortunately, she was very rude and I overheard her speaking about my friend and me to the kitchen staff after I raised the issue. She also said she does not set the prices. Because of this poor service, I will not be returning to Mak’s. I’m giving two stars because the food was good, but the service was lacking.

I'm not sure if Mak's Roast Beef and Pizza has new owners, but the quality of the food has noticeably declined. I suggest ordering from the Mak's location in Franklin instead. I live in Bellingham.

Recent visits to the restaurant reveal a decline in food quality and service, with some patrons urging potential diners to seek alternatives. While the pizza crust remains a highlight, celebrated for its excellence in both small and large forms—particularly in BBQ chicken pizzas—the overall dining experience has been marred by inconsistent service. Reports of price discrepancies and rude staff interactions have led to disappointment among regulars and newcomers alike. Despite its culinary strengths, many are reconsidering their choices, turning their attention to nearby competitors for a more enjoyable experience.

Sirved

Last update : 03.03.2025

4.1 ★ from 249 reviews
demitri-borozny-bank
Demitri 03.03.2025 - 03:46

This place is not reliable as far as their hours are concerned!! Mac?s sister who is the manager of this location has extremely bad customer service skills and uses her employees like rags! This location?s hours are TERRIBLE: they are something like this:Anight with a 9pm closing is 6:30 pm,10pm is 8pm closing!! The manager is LAZY! The only thing positive is the prices areactually competitive even they haven?t changed them on their website!!

ed-obrien-cat741
Ed 03.03.2025 - 03:46

Food was pretty good. The fries were a bit soggy but that maybe because I have a 15 minute drive. Buffalo wings were pretty good. The pizza was good just needs more sauce. One issue I notied is that the prices were falsely advertised. Website forexamole says small cheese is $6.25. The menu said $7.00. However I got charged $8.50. My wing dinner was also charged $3 more.I will try again in the future!! Thank you

bill-germano-4
Bill 03.03.2025 - 03:46

The pizza was decent—neither fantastic nor terrible. Would I consider returning? Perhaps. Overall, it was just okay.

rebecca-cugini-bush0
Rebecca 03.03.2025 - 03:46

This place has the best pizza crust I've ever had, and they excel at making both small and large pizzas. It's the only restaurant I trust for BBQ chicken pizza. Their ham and cheese calzone deserves a five-star rating!

corinne-prince
Corinne 03.03.2025 - 03:46

I'm not sure if this restaurant has changed ownership, but the quality of the food has really declined. From now on, I'll be ordering from Mak's in Franklin instead. I live in Bellingham.

Gastroranking-it

Last update : 19.05.2024

3.5 ★ from 2 reviews
sherilynn-lindeman
Sherilynn 19.05.2024 - 23:33

I just ordered a roast beef sub, and it was absolutely delicious! The delivery was really quick as well.

pete
Pete 19.05.2024 - 23:33

The roast beef was almost raw, fatty, and tough to chew! It was obvious that the preparation lacked proper care.

Google
4.3 ★ from 298 reviews
Tripadvisor
3.9 ★ from 12 reviews
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3.9 ★ from 357 reviews
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3.1 ★ from 148 reviews

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