Scooter's Coffee - Bellevue

We had a challenging experience due to language barriers with exchange students. The staff member was not only unhelpful but also rude and impatient, leading to several uncomfortable outbursts. This lack of effort to facilitate our experience was disheartening. Moreover, the drinks served were not up to par, with small portions served in large cups and a pumpkin spice blend that seemed almost completely melted. Overall, this experience left a lot to be desired and negatively impacted our enjoyment of the drinks.

There was a very upset person ahead of me. For some reason she was not a happy camper. Once I got to the window the barista asked me if I wanted whip on my blended caramelicious. I asked him they have never asked me that before and and I've always have gotten my drink with it. From what he explained to me is that the lady that was ahead of me was upset because they made her drink with the whip on it. They remade her order and she was still not happy. I think they did a very good job staying professional with that lady. The barista was super friendly and made sure my order was how I wanted it. My drink was delicious!

Never seems to end that when I stop at these kiosk locations, my drinks get messed up. I say everything slow, and it's repeated back and still is wrong.Kid-friendliness: Can make chocolate milk, hot chocolate kid temp, and smoothies

I should 've read the reviews prior to coming here. This place likes to rip off its customers. A small black coffee with added flavor is $4.55. Interestingly, a small vanilla latte is approximately $4.80. With prices like these, I 'm better off with Starbucks, which is just down the road.I was explained that I was paying for the process , but the process isn 't very arduous. I 'm paying for coffee that has already been brewed, and had I known the added flavor was an additional 80 cents, I would 've opted out.Ensure to ask for the total because it isn 't automatically given to you (which should always be provided).

She made my drink wrong and then argued that she didn't. She refused to remake it, and I had to throw it away. I've been a regular with scooters long enough to say that this is the end. Scooters no longer cares about the quality of their product or satisfaction of their customers.