Reviews

Overall Total Score
3.7 out of 5
Very good | 2219 reviews

What User doesn't like about Sonic Drive-in:
I hate to say this, but the staff at this restaurant are incredibly rude and short-spoken. I placed an online order and waited nearly two hours for it. When it was finally brought out to me, it was incorrect and cold. After asking for a remake, it was still made incorrectly. Another time, I waited 45 minutes at the drive-thru window for a shake and pretzel, only to receive a burnt pretzel. View all feedback. What Bernadine Littel likes about Sonic Drive-in:
Shania took my order and she was friendly and knowledgeable and very nice. The young beautiful car hops was very nice and friendly. Very fast and great food. Thanks to you and your Sonic Crew!! Kudos, we loved our foot-long chili friends. I'm a recurring customer. David from Belen View all feedback.

Reviews from various websites

Sirved
2.8 ★ from 49 reviews
Cheryl
26.11.2023 - 00:57

What?s the matter, Sonic of Belen? Summer night and only two cars in line. I?m one of them. Two sandwiches finally get to me, with the speed of a lackadaisical...

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The wait time in drive through took longer than expected for 4 drinks. The person working the window didn't seem to be too happy or welcoming. But the drinks ar...

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Cheryl
26.11.2023 - 00:57

I ordered Bbq chicken. They must have just poured some on the top because the bottom of the bowl had no sauce. i?m glad i only ordered two things because she ju...

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Cheryl
26.11.2023 - 00:57

If you had people that actually wanted to work! I know just about every place on Los Lunas needs help! Buuut I went there for onion rings but just like lately t...

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I hate to say this, but the staff at this restaurant are incredibly rude and short-spoken. I placed an online order and waited nearly two hours for it. When it...

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At this Sonic location, customers frequently report frustratingly slow service and inconsistent food quality. Long wait times—often exceeding 30 minutes—are a common theme, with some patrons experiencing orders never being fulfilled. Complaints about employees appearing disengaged and unprofessional further exacerbate the issues. However, amidst the negative feedback, there are glimpses of positive encounters with friendly staff and tasty menu options, like the Hatch Green Chile Burger. While some leave disappointed, others find moments of enjoyment, suggesting potential for improvement if management addresses the service and operational shortcomings.

Menu
5.0 ★ from 2 reviews
Ona
07.05.2023 - 13:15

The service was good. Hatch green Chile Burger. Very delicious. Could use larger stands suitable for pickup trucks. Much to cuddle for my sons F250. I don't eve...

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Bernadine
07.05.2023 - 13:15

Shania took my order and she was friendly and knowledgeable and very nice. The young beautiful car hops was very nice and friendly. Very fast and great food. Th...

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Facebook
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Tripadvisor
2.1 ★ from 2 reviews
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4.1 ★ from 950 reviews
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3.5 ★ from 566 reviews
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