Firehouse Subs - Beech Grove

I was disappointed to not see the line of hot sauces across the counter as I've always seen in every other Firehouse I've ever been to.

Since when did firehouse change the fact you can sub meat? Used to always sub meat to get only ham and now they charge. They don’t take off money for taking off meat… over priced at this point won’t be going back. $19 for one large sub… Subway is way cheaper and better bread.

It always seems to take longer to prepare than it should, but its worth it. The food is always fresh and the Cherry Lime-Aid is

So the food here is always good but the people that work here seem absolutely miserable. The person behind the counter is talking on their air pod while listening to trap music on a radio in the back. Absolutely no greeting when you arrive, they just stared at me till I put my order in. No confirmation on my order or thanks for my business. Just a at the POS when my total was up for me to run my card. Not sure if it's a pay thing, or training, or what, but management could be a little more involved to get the right candidates to be the face of this business. The current staff makes me feel unwelcome and unwanted as a customer.

Spent over $29 for a cheesesteak with add-ons and bowl of chili. The cheesesteak had no cheese and was cold as ice and dry. The bread was a hard and dry as well. I will stick with Capriotti’s because their cheesesteak never disappoints. I’m just sad that firehouse subs was so bad.