Thundercloud Subs - Bee Cave

Super slow, got my order wrong twice had to wait forever for him to fix it. The Mac and cheese had gone bad it smelt horrible when I opened it. The broccoli che... read more Super slow, got my order wrong twice had to wait forever for him to fix it. The Mac and cheese had gone bad it smelt horrible when I opened it. The broccoli cheddar soup was sour. I go to thundercloud (central) often and this location did not do a good job in comparison...

I encountered poor service during my visit. There were only two employees working, and I was greeted with less attention than other customers. When I mentioned... read more I encountered poor service during my visit. There were only two employees working, and I was greeted with less attention than other customers. When I mentioned that I wanted to place a new order, there was obvious frustration, even though I was the only one in the building at the time. Two more customers came in and received greetings and more attention while I waited for my order. After standing there for five minutes, watching the employee prioritize online orders over me, I decided to leave. It seems that in-person customers should take priority over online orders.

The food was pretty good. Although, I ordered a shake and it wasn't just melted by the time I received it, they had placed ice cubes in it to keep it cold. So I... read more The food was pretty good. Although, I ordered a shake and it wasn't just melted by the time I received it, they had placed ice cubes in it to keep it cold. So I ended up with essentially flavored water. This had happened before to my friend, who received a melted milkshake as well. So this appears to be a recurring theme.

Thundercloud never disappoints. Although this location is somewhat out of sight while driving, it offers plenty of space inside. The staff here is exceptionally... read more Thundercloud never disappoints. Although this location is somewhat out of sight while driving, it offers plenty of space inside. The staff here is exceptionally friendly, even compared to other Thundercloud locations. The decor features a variety of classic local posters that highlight the history of Austin's culture. This is truly one of the best Thundercloud locations. Be sure to try the Big Paul or the Classic Club!

We absolutely adore ThunderCloud Subs! This place is fantastic! I've been enjoying ThunderCloud subs for more than 35 years! Thank you, ThunderCloud Subs, for c... read more We absolutely adore ThunderCloud Subs! This place is fantastic! I've been enjoying ThunderCloud subs for more than 35 years! Thank you, ThunderCloud Subs, for consistently taking such excellent care of us over all these years!