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Contribute FeedbackDespite some negative reviews, Pepes restaurant in Bedford continues to receive acclaim for its delicious food and friendly service from dedicated employees like Kamaljit, Rebeka, and Runa. These individuals provide exceptional customer service, with prompt and accurate orders, as well as a positive attitude that enhances the dining experience. While some staff members may need improvement, overall, the restaurant seems to maintain high standards of quality in food preparation and presentation, making it a must-visit spot for those looking for a great meal in Bedford.
Thanks kamaljit. really impressed. had a great experience here today because of a beautiful server kamaljit. was in a hurry today and asked if she would be in a position to make the small order fast, she quoted a time frame 5 7m and actually managed to make me the order that! she was very polite and helpful with a beautiful smile. other almost food spots could learn something or two from the personal here “Dessert Island” in any case they should have rude server and terrible service!
Perfectly boiled chicken wings, the best in town P.S. many thanks sharon for great service
Ordered for 3 of us, chicken burger meal and two double burger meals. The app said our food was still being prepared but then received knock at door and it was delivered? Clearly been made a while and I imagine other deliveries were made before ours. The chips were completely cold, burger burnt, little imagination on perhaps putting some salad or relish with it. Dips were extremely runny. Very disappointed, won’t order again
I’ve eaten in most pepe’s and have to admit they are very highly skilled professionals and think the food is from heaven as I don’t see any other Catring business on midland road as good as pepe’s there quality is 5 star as they are hygiene and presentation of the food and customer service as well as the taste everyone loves it and even if they not happy sometimes the taste of the food brings them back to pepe’s as it so addictive pepe’s.
I had a great experience ordering from Pepes. When I called, Runa took my order and her positive attitude really stood out. She provided excellent customer service, which I don't often see. She truly was a standout employee.