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Contribute Feedback What Muirsontour likes about Istanbul Kitchen Bedford:
In all the years we have lived in bedford, takeaways come and go on Tavvers but the Shanghai kitchen remains! The takeaways are always hot and delicious, no matter what we try or decide to stick to, we get them always within 10 mins of ordering (we always walk in and order) and the staff at the desk are always friendly and remember us. No complaints here. View all feedback.
What chellcat r doesn't like about Istanbul Kitchen Bedford:
Gone down hill over the past few months. Bad food, bad service, long waiting times. Such a shame but staff when you complain suddenly dont understand what you are saying but can add up when it comes to money. Dont expect the food you ordered. View all feedback.
Yesterday ordered for the first time on a friend recommendation. the food came to the specified time and was delicious. I found the online menu so easy to navigate. I will order from them again. many thanks for a great meal.
I used to go here to eat good food, so I left and tried some other chinese. After about a year I noticed that I left on the plate due to the taste and lack of food. today decided to try shanghai again, not only was it better than the others it was far superior when I remembered the dishes ozing taste and the curry sauce is the best I ever had in 50 years of Chinese food. will leave her again.
Yes in the did take a clean with decent portions, it is only cash! so not with a card down. friendly staff on the recipe not bad.
The last two times we opted for delivery or takeout from our usual restaurant, it was very slow. This time, it took over two hours, which I understand may be due to the impact of Covid-19 causing them to be busy, but this is unacceptable. Additionally, the food was cold. It's time to start looking for another restaurant to order from.
Our usual place was closed so decided to try out the Shanghai kitchen. Went in and ordered and the food was ready almost immediately (which made me slightly dubious) but still the food was hot so took it home to tuck in. The egg fried rice was beautiful however cutting into the chicken balls they were pink on the inside which is immediately off putting and the chicken in the ‘chicken with cashew nuts’ was barely cooked and slimy. We packed all the food back up and returned it to the takeaway where they refused to give us a refund stating/shouting/arguing the food was cooked fine. The two chefs came out shouting too. Very upset with the service and after 20 minutes finally managed to leave with my refund. Would not recommend unless you’re fond of undercooked chicken and rude staff.