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Contribute Feedback What User likes about Waffle House:
It's a waffle house, and it's consistently great. I admit, I may be a bit biased since it's my local spot, but the staff is always friendly and attentive, even when they’re busy. Over the past two years, they've had a rotating staff, but I’ve had nothing but positive experiences every time I visit. Kudos to whoever is doing the training! View all feedback.
What User doesn't like about Waffle House:
I'll give them the benefit of the doubt since we arrived around 2 o'clock when there were only two other customers. However, we still didn't receive our drinks and had to wait an hour for our food. The food was good, but the service was lacking. Overall, I would rate the food a 3 out of 5. View all feedback.
The staff was incredibly friendly, and the service was outstanding. The food was served quickly. What else could you possibly want?
I had the most enjoyable experience at this Waffle House. The staff was incredibly friendly, the place was clean, and the service was remarkably quick. I had a complete meal from the moment I sat down to when I left in under 20 minutes.
I waited 30 minutes for a waffle and sausage, even though there were only eight customers in the restaurant. The servers appeared to be new and didn't seem to know what they were doing. When someone requested soup, the server had to ask the cook about it, who responded that it was supposed to be prepped. As for the waffles, they were disappointingly thin, unlike how they usually are.
Cold coffee . The manager argued that it came out of the same pot as the hot coffee . A lot more was said, but the customer is always right. Why argue over a cup of coffee. Bad reflection on guests from Tennessee . Butter wouldn't melt on waffle, so it was not hot either.
One waitress. One cook. 4 total customers in entire restaurant. Had to ask for drinks long after order was given. Her reply was oh yeah . Had to ask for refills despite cup being sat in plain view, elivated on napkin dispenser. She walked by maybe 5x before I just ended up asking. Then a Menu item was forgotten off plate but the cook made it right, and I was greatful. The Waitress was 100% in her own little world....like you had 2 tables so was very confused on the complete lack of service?
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