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Contribute FeedbackDespite mixed reviews, Red Lobster generally offers poor-quality food and inconsistent service. Some customers experienced slimy fried fish and poorly cooked steak, while others were impressed with attentive service and delicious meals. The atmosphere was chilly, and waitstaff seemed overwhelmed at times. However, positive aspects included fast and friendly service, excellent mussel appetizers, and well-cooked lobster and seafood dishes. Overall, the restaurant could benefit from improvement in food quality and service, but pleasant experiences were also reported.
It was chilly in the restaurant but I’d rather put on a jacket then have to pull of clothes. Our waiter was polite but it seemed as if she was extremely busy causing her to be somewhat forgetful and slow bringing us requested items. Was not impressed with crab fest
I know this is not a high end restaurant but you would think they could get the most basic of seafoods correct, that being fish and chips. From the appetizer to entree our food was poor quality. We returned the fish and chips as my husband couldn't eat it it was such a slimy hunk of fried fish. And as service goes, we spent most of our time wondering where our server was. This was the first time I've gone to Red Lobster in seven years. I was not impressed
Good food, steak prepared perfect and service was very good. Lobster bisque was a little salty and flavor was not to my liking, so server brought out clam chowder instead which was excellent. The other meal was unlimited shrimp, which was very good
Fast friendly service Attentive on refills of drinks and biscuits. Offered suggestions and explained the special of the day. Food was hot and tasty. A very nice experience
We still waited minutes even after we reserved our place through Open Table. We waited minutes for server to take our drink orders. Then waited between our salad and food order. The butter poached Maine lobster was chopped up fine and dry. The scallops were overcooked and rubbery. We were there a total of hours. We were celebrating our anniversary and was disappointed in the food. Carissa Dalton