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Despite mixed reviews, Red Lobster generally offers poor-quality food and inconsistent service. Some customers experienced slimy fried fish and poorly cooked steak, while others were impressed with attentive service and delicious meals. The atmosphere was chilly, and waitstaff seemed overwhelmed at times. However, positive aspects included fast and friendly service, excellent mussel appetizers, and well-cooked lobster and seafood dishes. Overall, the restaurant could benefit from improvement in food quality and service, but pleasant experiences were also reported.

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