Starbucks - Beaumont

There was a misunderstanding and I meant to order 2 matchas but Angeleena, who took my order, misunderstood me and charged me for 3. After receiving 3 drinks and realizing I paid for 3, I went back to give the other drink back and ask for a refund and I wasn’t upset at all it’s wasn’t a big deal to me but Angeleena was sooooo mean she gave me anxiety and I was literally shaking because of the way she was talking to me. Another girl took over and she was really nice but I didn’t get her name and she ended up giving me a refund and the drink for free.

I try not to come here because whether it be morning or evening, I usually never get my drinks on time. Today, I waited over 20 minutes after pick up time for my drink. Other times, I've waited about 30 and just asked my drink to be cancelled because I needed to go and didn't have time to wait any longer.

The drinks taste great, but they take forever to make the drinks. Expect to wait 30-45 min for your drink even though the estimate says 10-15 min.

Today re'd coffee w/o my lemon loaf. After getting attention of the barista, instead of handing me a lemon loaf, she told me I'd have to wait. After around 20 more minutes, I asked about it again. She suggested I take a cake with another person's name on it. When I said I don't want to take someone else's order, she rolled her eyes. Later, the casher handed me a pumpkin loaf and apologized. Didn't realize the order was wrong until I got home. The worst part about this StartBucks is that a couple months ago, someone who behaved like the owner, hugged one customer after another no concern about germs or respect for boundaries. I told myself then that I'd stop going there. With this review, I'm more likely to stick to the plan.

Visiting around this area my lady cashier wasn't paying attention when I was paying... that's all I'm going to say... rude didn't even say sorry for rushing my payment.Glad I'm not going back here