Hungry Jack's - BEAUDESERT
Hungry Jack's
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I go to hjs Beaudesert all the time, being an employee of hjs for over 5-6 years as an ex manager I know what the standard of the food is meant to be and the food was horrible... the whopper with cheese was gross the chicken patty looked like it had been re dunked in oil about 3 times unless your oil was dirty. Pretty disappointing when I get and open my food when I am home and it looks bad. I did go in the next day to complain as no one picked up the phone previously on that night and then got told when I was complaining to call on the night when I get the food because he wasn't the manager on last night. Doesn't matter if he was on or not he has a duty to make the customer happy I am not sure if I even heard an apology from him and I asked for a replacement meal he did not offer one. Please retrain your managers on appropriate customer service and how to deal with complaints. He wrote my order down and asked my name and said yeah when you come in just say your name and you will get a replacement order.
**Meal Type:** Takeout Lunch **Price per Person:** A$1–20 **Food Rating:** 4/5 **Service Rating:** 4/5 **Atmosphere Rating:** 4/5 I recently ordered takeout for lunch and had a delightful experience overall. The food was impressive, earning a solid 4 out of 5 stars. Everything was fresh and flavorful, making for a satisfying meal. The service was also commendable, with prompt and friendly staff who ensured my order was accurate and ready on time. I would give them a 4/5 for service as well. The atmosphere, although experienced only through the takeout, was still nice and welcoming, hinting that it would be a great place to dine in as well. Overall, I had a fantastic lunch, and I would definitely recommend this spot for a convenient meal on a budget.
New owner of the store was yelling and verbally abusing young staff members reducing them tears somenstaff members were fired for crying infront of customers Kid-friendliness: This is not a child friendly environment as the owner was both yelling and swearing at young staff members reducing them to tears some staff members were fired for crying infront of customers Service: Dine in
The Hungry Jack's location in Beaudesert is the dirtiest restaurant I have ever visited. It’s not just a one-time occurrence; every time I go there, which isn't often due to the condition of the store, the floors are always dirty, and the tables are never wiped down after customers eat. It's the same situation each time I visit. The restrooms are also in a disgusting state. I have taken photos if you would like to see them. Meal type: Lunch.
Most disgusted with Hungry Jack's Beaudesert in waiting over 50 minutes to order food ened up leaving because did not trust staff making food if they cannot even take order in reasonable time frame. The owner of Hungry Jack's Beaudesert should be ashamed as the owner in the staff he has running the store into the ground with customer service. Service: Take out
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