Pine Grove - Beaconsfield Upper
Pine Grove
Description
**Restaurant Transformation: A Mixed Bag of Experiences**
The recent change in ownership at this local eatery has elicited a range of reactions from patrons. While some appreciate the friendly service and delicious new menu offerings, others lament the decline in quality and attention to detail. Complaints have surfaced about missed beverage orders, inadequate portions, and a rigid approach to group dining. Many long-time visitors express disappointment in the new management, feeling unwelcome after years of enjoyable experiences. Nevertheless, positive reviews highlight generous servings and a lively atmosphere, suggesting a desire for improvement. Ultimately, the restaurant's future hangs in the balance as it seeks to balance growth and customer satisfaction.
Images
Feedback
Wow, the new owners have really outdone themselves! The service was fantastic, and the food was absolutely delicious. There were ten of us, and we all thoroughly enjoyed both the food and the delightful wine from a local winery.
A quick visit for Dave’s birthday with the little ones. What a change, yummy food, awesome service! Been hoping for this. Our local is now our fave! Thanks for having us
The new menu is fantastic, the staff are very friendly, and the portions are huge. I’m unsure if they split bills, but it wasn't an issue for our visit, and many places don’t offer that option either. Keep up the excellent work!
I visited the Pine Grove for a Sunday night dinner with my partner. We both chose the porterhouse steak special, which came with chips, vegetables, and onion rings. We also ordered the cheesy garlic bread. The food was excellent, and the atmosphere in the restaurant was fantastic! We will definitely be returning!
We have been meeting there for lunch 4 times a year for nearly 10 years. The group is made up of elderly residents [up to 25 in number] who have lived in the Cockatoo area since school days. Up till the venue changed hands about 12 months ago, it has always been excellent but recently we have been made to feel unwelcome. Very limited seniors meal choices, difficulty paying individually on paying as we ordered, and demands on payment from another guest before leaving when a couple of folks forgot to pay as they left. Also a demand that as a large group we had to have the set menu. The waitress staff were lovely but we found one of the managers to be very uncompromising to meet our...read more
Menu PDF
FAQ
More information
QR-Code for the menu
