Matcha Thomas - Beacon

Extremely upset and disappointed with my interaction and order. This place will never EVER get my business again. I ordered 2 thai milk teas with tapioca boba.... read more Extremely upset and disappointed with my interaction and order. This place will never EVER get my business again. I ordered 2 thai milk teas with tapioca boba. This is something that I get from authentic thai restaurants so I know what it is supposed to taste and look like. I even make it at home.They first asked if I wanted oat milk which I said yes to even though it’s not what is normally used in this drink. I tasted my drink and realized it was not what my husband and I had ordered. It tasted nothing like the tea that is traditionally used even when I make it at home. I kindly asked for something else and they told me I could purchase something at a discounted price. I then challenger her and asked how it made and she said she used black tea. Thai tea is not made with black tea so they are advertising one thing and handing out a different product. My husband and I paid over $17 for two drinks that went straight in the trash. I did not ask for my money back but asked for something else in its place. If they would have taken the opportunity to make it right I would not be writing this review. They will never get my business ever again and should train their people on proper customer service etiquette.

If you love matcha, then this is the place for you! read more If you love matcha, then this is the place for you!

The owner is a such sweet person and the tea and the bubbles tea are read more The owner is a such sweet person and the tea and the bubbles tea are

We've been visiting since they opened and it's such a beautiful place to sip and relax. Love that they make seasonal flavors. Their watermelon boba probably is... read more We've been visiting since they opened and it's such a beautiful place to sip and relax. Love that they make seasonal flavors. Their watermelon boba probably is my favorite when in season, definitely give it a try!

The Matcha Thomas and Hojicha Thomas were delicious. Definitely higher level tea place than what you can find in the Hudson valley. read more The Matcha Thomas and Hojicha Thomas were delicious. Definitely higher level tea place than what you can find in the Hudson valley.