Woop Bubble Tea - Beachwood

Here just standing after giving 20 min just for this place and the worker is just somewhere . But if Google said open and no one here your wasting people's read more Here just standing after giving 20 min just for this place and the worker is just somewhere . But if Google said open and no one here your wasting people's

I was disappointed with my experience at the mall when I tried to get bubble tea. The girl working there seemed preoccupied with making online orders and didn't... read more I was disappointed with my experience at the mall when I tried to get bubble tea. The girl working there seemed preoccupied with making online orders and didn't even acknowledge me. Ultimately, I left without getting the bubble tea I was looking forward to. It was a letdown.

I have had their boba tea multiple times since their opening but within the recent years, the customer service is almost nonexistent. On top of that, I was sick... read more I have had their boba tea multiple times since their opening but within the recent years, the customer service is almost nonexistent. On top of that, I was sick from their tea the last time I went there. They don’t care about the customers. Don’t patronize.

I really enjoyed the delicious flavor of the vanilla chai. The matcha was also very good, a timeless favorite. However, I thought the mango was only okay in my... read more I really enjoyed the delicious flavor of the vanilla chai. The matcha was also very good, a timeless favorite. However, I thought the mango was only okay in my personal opinion.

Saturday 430pm 3 employees said they were going on break until 5. I said ok and hung around. At 5:05 I came to order and they again told me they were on break f... read more Saturday 430pm 3 employees said they were going on break until 5. I said ok and hung around. At 5:05 I came to order and they again told me they were on break for another 15 mins . I don’t understand why all 3 employees break together ? This is prime time on a Saturday evening , if this was my business I wouldn’t be happy it was closed for almost an hour while 3 employees were working ?