Popeyes Louisiana Kitchen - Baytown

This place needs to be SHUT DOWN!!!! I’ve ordered multiple times from here throughout the years and they’ve literally never one single time got my order correct! The food is stale oftentimes and the staff is rude and dismissive! I ordered 20 minutes in advance today and still waited in the lobby for 15 minutes after I showed up, and I was the ONLY person there!!! Yet they still “forgot” half of my order! AVOID THIS LOCATION AT ALL COSTS!!!!!!!! Chose ANOTHER LOCATION

Very unprofessional, they work in a slow motion. I once placed an order in the drive thru because the lobby was closed, and after over 25 minutes waiting as instructed at the parking lot next to the restaurant nobody brought my food, so I went walking to the window, they told me Oh your order is not available right now, and they asked me if I wish to replace it with something else!! I will never step a foot in this restaurant.

Food was a bit cold and macaroni and cheese was disgusting and old. Looked at the bottom for the time and it was well out of its time for freshness. Service was slow as well.

Worst experience. First time going here. Forgot mashed potatoes, all the stuff they promoted on their website was not there so they were false advertising. Gave my entire family old and cold fries.

The good thing about this location is the food. The service is trash and they can never get an order right. Ever. Serving chicken is obviously as complicated as rocket science.