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Contribute Feedback What Simon Nicholls likes about Costa Coffee:
Alex, the young lady behind the counter, was brilliant. She was hard working, pleasant, efficient and made lovely drinks. I own a cafe, and Alex was so good. Wheelchair accessibility: Very difficult and impossible for wheelchair users. The lifts did not work Service: Dine in Meal type: Breakfast View all feedback.
What james kevin Holmes doesn't like about Costa Coffee:
As a coach driver with 35 passengers looking for coffee, we stopped at the northbound Lancaster services at 3:30am, only to discover that the counter was unmanned. A Costa employee was sitting engrossed in his phone. I walked over to the south side, but found that it was also unmanned. Why advertise being open 24 hours if there is no staff available? Perhaps a reminder to your employees is in order. Service: Takeout... View all feedback.
Service very unpleasant, they make them wait 15 minutes on coffee because the floor is almost dry after washing. this should happen before opening!
Staff were bored/tired and not following a proper hygiene COVID practice
Staff looked bored. No cream or sprinkles on my special edition drink and no apology either.
People eating at two different costa tables during lockdown, at a service station. Surely this isn’t allowed and should be stopped.
Best and biggest selection of cakes, donuts and sandwiches in any Costa I've been to.Worth pulling over for a good time off the steering wheel.Bar tenders always nice and helpful.Keep up the good work guys.
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