Jack In The Box - Battle Ground

The food is always served hot and fresh. The orders are accurate and the waiting time is short.

The employee at the drive-thru was extremely courteous. Despite being busy, they got my large order correct and I received everything I had requested.

I used to work at this restaurant and was eager to help it succeed. However, when I started, the place was in a complete mess. The fridge and freezer were filled with expired and moldy food. Additionally, the water heater was broken even before I came on board. The store had to close in order to repair the heater, but it has been almost two months with no communication from the district manager. They sold expired items, worked in unsanitary conditions, and even had a toilet explode. The overwhelming sewage smell made it unbearable to work there. I would recommend driving 20 minutes to the other location instead.

I'm not sure what has happened to this particular Jack in the Box location in the last six months, but it seems that there may be a new owner or manager in charge because the quality of service has steadily declined. The restaurant's opening hours are inconsistent, with the drive-thru often blocked by an orange cone. The young man working there lacks energy and speaks so quietly that it is difficult to understand him. He frequently gets orders wrong and rarely remembers the receipt. It seems like he is the only employee there at times. I am starting to question if the owner is aware of the decline in quality. I used to visit this restaurant for breakfast 4-5 times a week, but now I can't risk wasting my time there.

Over the last 6 months or more this place has become an utter joke. It’s probably the only restaurant in the entire city that is still closed to dine in and more often than not the freakin drive through is closed by a cone laying in the entrance. The company needs to step in and take over control of the BG location because whomever is running it is clearly in over their head. Wait times for simple orders is insanely long and we always have to check the accuracy of our order BEFORE we leave because they frequently get it wrong. Quality of the food has gone downhill as well, it’s like the employees that do show up don’t care about customer service and food quality. Seriously, you guys at the main office need to visit this place and get it in order!