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Contribute Feedback What Andrea Reinen likes about Happy Family:
Best spring rolls in the area! Dining room tip don’t let staff doom scroll through tik tok with the volume aloud for everyone to hear. Ruined my expectations of a quiet meal. View all feedback.
What Shelby Tommy doesn't like about Happy Family:
Horrible customer service! Never felt so disrespected.... The food was gross, and none of us finished or took leftovers. The service is very poor! The bathrooms were extremely gross, and only 1 door locked. Cleaning products were left out all over the bathroom, but who knows if they even use them. The dining area was nasty. Dirty tables and the carpet was horrifying. I highly recommend going somewhere else! Walk righ... View all feedback.
This has always been great place to eat, used to have great people food. But within last 6 months or so, new help has deteriorated quality. Wrong orders. Is it chef or person behind counter who picks up food for take-outs? Receipt shows correct order. Food received was wrong. This time it contained food I'm allergic to. Wrong order contained noodle, chicken mushroom entree that had 95% noodle, 3 small strips of chicken 3 mushroom halves. Allergy to mushrooms. But such small pieces of chicken? Very disappointed in how this restaurant is heading.
I'm done. Been going here for years, but I'm tired of every time being shorted something that I ordered. Mistakes happen, but not consistently. Take out is expensive anymore and I shouldn't have to go thru every box and bag to determine I have what I ordered every time. For example last time it was missing order of pot stickers and it almost was again this time too. While catching pot stickers issue I missed that they did not give me our hot and sour soup. Back in the day you were good. You lost a long time customer.
Horrible experience. Went in my family. Walked in and wasn't greeted. Was told to sit anywhere. We sat down and no menus were given. Finally someone came up to bring us water and tea. Told us it's lunch menu only. We spent 20minutes deciding and know one came back to help us. Then another worked finally came up to us and we went to order and was told it's dinner time. So we had to order something else at this point 30mins later we just got up and left. Worst experience ever, we then went to burger King and recieved 100% better service then this place. Never going here again
I love this place. Food is always amazing and the bartender is even better. She is super sweet and is on top of your orders. As soon as my drink was out she had another one on it’s way.
This place is a joke you call to order food to go and they hang up on you and you can't place your order then when you ask for the owner they say owner doesn't speak english hangs up on you and then blocks your phone number. I will be filing a complaint with whoever is in charge and they shouldn't be in business. Pretty bad you have to lose a 20 year customer we will never order from this restaurant again.