Jimmy John's - Battle Creek

I went and ordered a turkey Tom had to pay extra for cheese and got the thinnest piece of cheese I've ever seen. Then they definitely have less meat. I tried to give my cat and he went away and he usually loves turkey.

Foot was alright, but barely anything on it. Prices continue to rise and quality quantity keeps becoming less. If a sandwich cost $8, then I would assume I could get ar least 2 pieces of meet, instead of a very thin slice. Also the kids working didn't have the greatest customer service skills. They seemed annoyed that I walked in and wanted to place an order

Ordered online at 11:07a for a delivery at 12p that same day paid CC in full with a tip. Order came at 12:35p and was the wrong sandwich, no napkins or straw. I don’t have a problem with the long wait time or the fact that WE ARE ALL SHORT STAFFED (as the Owner liked to use as the excuse for the late arrival) But when I contacted them to bring it to their attention that I received the wrong sandwich (that I couldn’t consume) the owner proceeded to tell me that her husband was being NICE in remaking my sandwich for a credit and that he didn’t have to be per policy! SERIOUSLY This is by FAR the WORST managed food chain in BATTLE CREEK! How dare your employees AND management speak to good paying customers the way you’ve trained yours to do and as for your sandwich you brought me … it’s in the trash the same as I find your customer service skills! I’ll pray for all your endeavors it seems to be much needed.

I ordered online as I always do.. I went in store to pick it up.. had to wait for it to be made.. had to ask for my drink… when I get home no chips in my bag and I open my sandwich and it’s literally lettuce and cheese. I just took 30 mins out of my day paid $16 for no food. Sweet.

Customer satisfaction is not important at this Battle Creek Beckley road location! My child “believed” he asked for NO Mayonnaise or tomatoes, however was in decisive in front of the manager and I didn’t pay attention during the order. No, he didn’t lie and he said he was unsure. So, manager says “look at the board, it comes with mayoand tomatoes. You got what you ordered. There’s nothing I can do”. $12 sandwich in the trash. I should have double checked. I Wish I could see how my sandwich was being made and should have got a receipt. Because they don’t make mistakes at this location…. *until now, my family spent $100 150 a month $1,200 1,800) plus parties at jimmyjohns. Sad to lose my business for that. Summary, double check what you ordered against the receipt. Because they don’t make mistakes at this location. Never again, bitter for life UPDATED 8/3/22: Emailed owner and response was to give me a new sandwich but location mgr said they have people trying to get another sandwich by remaking yes, my kids $10 w/bacon went in the trash). Honestly, I’m still mad and haven’t been to any Jimmy Johns since. I can’t get over the way they treated my son and I. Again, no complaints over food quality.