Wendy's - Batavia

#10 - Fast Food - Batavia, American, North American
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Wendy's

Wendy's
3.6 / 5 (1807 reviews)

Description

Local diners have voiced a wide range of experiences at Wendy's, highlighting a blend of commendable service and significant hiccups. While some patrons rave about the attentive staff and spotless facilities, others recount frustrating encounters with orders, including incorrect items and cold meals. Disappointing service incidents, such as unaddressed complaints and difficulty in communication, have contributed to negative feedback. Nevertheless, several customers also appreciate the delicious food and cleanliness, suggesting that some locations maintain high standards. This restaurant remains a divisive choice for local fast-food fans, where satisfaction can vary greatly.

Last update: 17.01.2026 from: Chris

Feedback

★ 3.6 / 5 from 1807 reviews
chris-z-firefighter6-3
27.03.2025

I’m positive I contracted noroviris from eating here. I picked up food and almost 8-10 hours later I was horribly sick. It’s the only thing I ate. These restaurants need to practice better food safety. My son also was sick from eating here too. We both got sick almost the exact same time. Unbelievable. Will never eat here again Food: 1 Service: 1 Atmosphere: 1

john-coates-student9
27.03.2025

Worst wendys in Ohio Service: Delivery Meal type: Lunch Price per person: $10–20 Food: 1 Service: 1

joseph-hendrickson-1
27.03.2025

Just got home with my drive thru order, and I had to throw it all away. EVERYTHING was cold and tasted nasty. Don't go here if you care about yourself or your family. Service: Takeaway Meal type: Dinner Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

joseph-withrow
27.03.2025

Food: 4 Service: 4 Atmosphere: 4

rachel-thompson-4
27.03.2025

ZERO STARS!!!!! After my boyfriend walked back in to get the sauces for our food he was being spoken about by an employee. After confronting the employee who’s name is Matt about him accusing my boyfriend of being rude to him and other from a past experience which my boyfriend has NEVER Matt kept saying it was my boyfriend. I’m the one who orders the food in the drive thru (my boyfriend walked inside this encounter) and he came in this ONE TIME. The lady manger was quick to intervene and spoke to my boyfriend and apologized for MATT’s actions and behavior. I really hope your management team reviews this and taking care of this matter with this specific employee. Also with preparing food you should wear your hair nets and beard guards.

FAQ

The diner and its premises are wheelchair accessible and thus reachable with a wheelchair or physiological limitations.

More information

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