Reviews

Overall Total Score
3.6 out of 5
Very good | 1942 reviews

What User likes about Papa John's Pizza Basingstoke:
best pizza in town. dominos or pizza hutteig is very thick and brooched. I like the thin crust here. most of the options are based on huh or bark, I would prefer more options Italian style, but it is my favorite among the rare ones that we order pizza instead of doing it yourself. View all feedback. What L5048SDianc doesn't like about Papa John's Pizza Basingstoke:
Had to select one star but it’s a zero, robbing pricks!!!! Ordered before they closed and order confirmed yet never received a morsel of food! No phone call, nothing from them at all. Stole my money, no food, no refund. Joke of a business! DO NOT ORDER FROM HERE View all feedback.

Reviews from various websites

Tripadvisor
3.1 ★ from 43 reviews
John
01.02.2024 - 13:30

Tried ordering via website. Did not manage to alter 1/2 1/2 toppings. Sticking to Domino's. Easier website. Pity really wanted to try PJ'S as alternative to Dom...

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L5048SDianc
01.02.2024 - 13:30

Had to select one star but it’s a zero, robbing pricks!!!! Ordered before they closed and order confirmed yet never received a morsel of food! No phone call, no...

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Pixibel
01.02.2024 - 13:30

Recently moved into the area after some time away..have ordered from a different pizza place, and honestly been pretty disappointed.Tonights order was amazing.H...

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636malcolmp
01.02.2024 - 13:30

Sent wrong dips that I ordered and one of the toppings was missing from one of the pizzas. Phoned the shop and they were about as helpful as a chocolate firegua...

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582kezial
01.02.2024 - 13:30

My friends and I ordered pizza for delivery last night from Basingstoke Papa John's and we were really impressed with the service, value, taste and price. We we...

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Papa John's restaurant experience is a mixed bag, with customers reporting issues ranging from incorrect orders to unsatisfactory delivery times. While some patrons rave about the thin-crust pizzas and generous toppings, others cite frustrations with missing items and delayed deliveries, sometimes exceeding an hour and a half. Complaints also highlight unhelpful staff responses and poorly executed food quality. Conversely, positive feedback praises on-time arrivals, excellent flavor, and customization options, particularly for gluten-free and vegan choices. Though some customers remain loyal, others suggest seeking alternatives due to inconsistencies in service and food quality. Overall, it’s a restaurant with potential but in need of improvements.

Gastroranking-it
3.2 ★ from 10 reviews
Darren
20.04.2024 - 21:18

I entered the restaurant today at 3:45 PM, waited for a few minutes, but no one was present. There was no sign of any activity, so I decided to leave.

Ioan
20.04.2024 - 21:18

Had some trouble communicating that I had wanted a vegan pizza, turns out only the cheese was vegan, I had called them and they were happy to take it back and d...

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Iana
20.04.2024 - 21:18

OKAY! Here I go.. We have always ordered from Papa Johns as the pizzas are always good also as we pre order, the food is always hot. If it was delivered a bit l...

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Alex
20.04.2024 - 21:18

I live this pizza shop ,, price strategy always confuses ppl who i take their for dinner tho

Daniel
20.04.2024 - 21:18

I ordered takeout and after an hour, I called to inquire about my food as the tracker indicated it had already been delivered. I was informed that they couldn't...

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Menu
5.0 ★ from 1 reviews

Best pizza in town. dominos or pizza hutteig is very thick and brooched. I like the thin crust here. most of the options are based on huh or bark, I would prefe...

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Facebook
3.5 ★ from 8 reviews
Google
3.3 ★ from 178 reviews
Restaurantguru
3.3 ★ from 193 reviews
Deliveroo
4.1 ★ from 175 reviews
Gastroranking-uk
3.2 ★ from 203 reviews
Int Restaurants
3.7 ★ from 1131 reviews

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