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Contribute Feedback What Innyjim likes about Mcdonald's Basingstoke Leisure Park:
Drive thru Saturday 13/8, ordered breakfast. As usual the messed it up. I went into the restaurant to be told they wouldn’t replace my daughter’s breakfast as it was after 1100. The “manager” I was talking to wiped his nose on his tie…. Lovely. View all feedback.
What User doesn't like about Mcdonald's Basingstoke Leisure Park:
in the last few months I had many problems with this special charge not to give me the whole order, or to screw up my order. it came to the point where it became ridiculous and I missed almost two meals. at a point. I kept returning to this special business, but because it is more convenient than the location of the other two, but I just had to make sure that I checked my food before I departed. recently I had no pro... View all feedback.
Basingstoke Leisure Park, Worting Rd drive through … Wasn’t busy but the 2 females in the order booth decided to take their time before acknowledging my vehicle to take my order..order given ..no please or thank you..I wait in line maybe 4 cars total ..get to the collection booth..waiting..waiting ..then get asked to park in the waiting bay ..again I repeat the branch is not busy but approaching evening rush hour 5 pm onwards I’d say so in my view it’s go time…not here apparently…anyway eventually a couldn’t be bothered assistant brings out my meal and I head home…I ordered a Big Mac..small fries and a Filet o fish..the filet was so overcooked it was chewy and pasty ..the Big Mac ..Stevie wonder could have done a better job of assembling a wonky mess) and because I ordered small fries I received around 15 over salted non crispy ‘fries’…and since when did 2 small sandwiches and 15 fries cost over £10?!!!…disgusting service and product…would not recommend unless you are desperate.
They had no mayo chickens, so got nuggets instead and asked for curry sauce but got none. not the first time this has happened either. not the first time i've had a bad experience either. they have got our order mixed up with someone else's too before. there was no coke zero either.
Ordered through just eat, only ordered 2 medium meals. Was waiting for 1 and a half hours to be still preparing, tried numerous times to ring and not once was the phone answered. Tried to ring Brighton Hill McDonalds and picked up first time. Customer service is terrible here, foods never great better of going elsewhere.
It's in an alright location, nice that the drive though is open 24/7, and friendly staff. Only place open late, late in Basingstoke.
It is only 24hr for drive thru, which is not advertised which should be especially with hotels next door. Employee had awful attitude when attempted to enter the building
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