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Mexican, Lunch, Chicken

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d8936avdavida
14.12.2023

Due to COVID restrictions, the restaurant was unable to provide trays, but the empty tables were noticeably dirty. There was food on the floor in the kitchen and overflowing bins. A female staff member was extremely rude when I asked for a refund for my cold food, as I had waited for a clean table which never happened. Initially, I was told I couldn't get a refund because there was nothing wrong with the food. After requesting to speak to the manager, I was only passed messages through the same staff member. Eventually, I did receive a refund, but it felt like a gesture to appease me. My children were disappointed, and I'm relieved we didn't dine there due to the poor cleanliness conditions.

suewalter137
14.12.2023

We got it delivered on deliveroo and like every other time they messed the order up yet again, they missed part of my meal and it was cold

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