Nando's - Basildon

The staff working tonight were friendly, efficient, and went above and beyond to ensure our visit was a fantastic experience. It is clear that the manager has a... read more The staff working tonight were friendly, efficient, and went above and beyond to ensure our visit was a fantastic experience. It is clear that the manager has a strong professional relationship with her team, as she is well-respected and a great leader. Congratulations to the team at Nando's Mayflower for their excellent service, delicious food, and unbeatable atmosphere.

Love Nando’s when eating in but as a delivery it is appalling. They always manage to muck the order up read more Love Nando’s when eating in but as a delivery it is appalling. They always manage to muck the order up

I don't apreciate rudeness found waitress very rude when i didnt want to use qr code after explaining my disabillity where i was told that i had to improve on h... read more I don't apreciate rudeness found waitress very rude when i didnt want to use qr code after explaining my disabillity where i was told that i had to improve on her laziness to help maybe i would of if the wifi actually worked then stood in corner clearly making comments to a member of her team the food was below par my chicken was as dry as the sahara desert it seems nandos are going down the f highering the dumb school kid who when is asked something goes off in a sulk like a child worst experience ever but that clearly seems the fact in all branches will never return and will be making formal complaint to head office

Lunch on a Saturday, fairly busy but seated immediately. Very helpful girl when ordering at the counter. Food delicious and exactly as ordered. Good atmosphere.... read more Lunch on a Saturday, fairly busy but seated immediately. Very helpful girl when ordering at the counter. Food delicious and exactly as ordered. Good atmosphere. Clean and tidy. Very enjoyable lunch.

I had a very disappointing experience at Nando's recently. I went to pick up my order and was told that they did not have it in their system, despite the fact t... read more I had a very disappointing experience at Nando's recently. I went to pick up my order and was told that they did not have it in their system, despite the fact that they had already taken the money from my account and provided me with an order number. Without a confirmation email, they were unable to resolve the issue, indicating that this may not be an isolated incident. Nando's really needs to improve their booking system. I had to go back on the app and pay for my order again. I did not receive an apology from the manager, which reflects poorly on their customer service. If they had provided better customer service, I would not feel compelled to write this review.