Mcdonald's - Basildon

The service was a bit slow but the food was accurate, good temperature and delicious read more The service was a bit slow but the food was accurate, good temperature and delicious

Grabbed a drive through, staff were exceptionally polite whilst there was a slight wait for food which meant we had to park up the lady who delivered it was sup... read more Grabbed a drive through, staff were exceptionally polite whilst there was a slight wait for food which meant we had to park up the lady who delivered it was super lovely! Tight carpark and set up.

Absolutely terrible! The delivery took two hours, even though it was supposed to arrive in 30 minutes according to Uber Eats. When the order finally showed up,... read more Absolutely terrible! The delivery took two hours, even though it was supposed to arrive in 30 minutes according to Uber Eats. When the order finally showed up, we only received a third of what we ordered. This was a complete disaster and a real shame for the McDonald's brand.

Good experience and short waiting time even in the morning peak rush. Special thanks to Deb who was just so lovely and so smiley! read more Good experience and short waiting time even in the morning peak rush. Special thanks to Deb who was just so lovely and so smiley!

The restaurant was extremely busy, yet there were plenty of staff members present. Unfortunately, this did not lead to a more efficient experience. It was quite... read more The restaurant was extremely busy, yet there were plenty of staff members present. Unfortunately, this did not lead to a more efficient experience. It was quite chaotic, with three employees standing around doing nothing. Sadly, we ended up with a server who seemed disoriented and unsure of what they were supposed to do. Our food was left sitting on the counter for at least five minutes before our number was finally called, resulting in it being barely warm by the time we got it home. To make matters worse, the brownies we ordered were missing from our order. McDonald’s, this isn’t complicated—please improve your processes and make sure your staff can handle more than three customers at a time.