Kfc - Basildon

#7 - Fast Food - Basildon, Cheese, Chicken

Kfc

Kfc
1.5 / 5 (39 reviews)

Description

At this KFC location, the experience has been notably inconsistent, with numerous patrons expressing dissatisfaction. Reports highlight frequent order inaccuracies, missing items, and slow service, which detracts from the overall enjoyment. Cleanliness also appears to be a major issue, with tables often remaining dirty between customers. However, amidst the negative feedback, one server, John, has been praised for his exemplary customer service, leaving a positive impression on guests. Overall, this KFC struggles with basic operational standards, prompting some customers to seek alternatives in the area for a more reliable fast-food experience.

Last update: 17.01.2026 from: User

Feedback

★ 1.5 / 5 from 39 reviews

The chicken pieces were overcooked and the fries were undercooked. There was something off about the food and it ultimately resulted in a case of food poisoning.

Once again, there was no milk at the restaurant, so I had to go back through the drive-thru. I ended up spending more time in the waiting queue just for milk, which was uncomfortable. I recommend not parking at this restaurant. I had visited a few years ago and had a negative experience with the camera only registering my entry and exit on the first day. The staff did not seem to care about my concerns, which was extremely stressful. I would not recommend this place, as it seems like they are only interested in making money. The latte I ordered had no milk, so I had to drive back and wait behind another car before ultimately driving away.

Had a Mega Eat for dinner the chicken was very dry the hot wing was over boiled and that happened a few times now

Thieves. not or by food from the drive drough: stuff is missing. check. check them thoroughly. they look into their boxes and in their burgers. stuff is missing. had a zinger stacked. she was so happy, no salate. no sauces. a square of...cheese divided between two dry burgers. dry as a nun crack. nasty.

My daughter went into KFC tonight to order some food and the service was appallingly slow. There was also a lady trying to ask for a fork who was totally ignored on several occasions by staff.

FAQ

At 529, you'll find the station Pitsea, from which you also have access to the public transportation.

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