Chiquito - Basildon

I had a wonderful evening celebrating my 30th birthday with friends and family. We ended up with a big party of 16 instead of the originally planned 10, but the manager handled everything perfectly. Our waitress was fantastic, and I have no complaints about our experience here. Thank you!

We arrived at 2:30 and placed our order within ten minutes. The restaurant wasn't particularly busy. By 3:00, I inquired about the wait time for our food, and the waitress couldn't provide an explanation for the delay. Since I had prepaid the bill, we were unfortunately missing a movie that started around 3:20, which was upsetting for my two kids and me. Again, the waitress was unaware of the reason for the hold-up. At 3:25, I requested a refund, as we decided to grab some snacks at the cinema instead. The manager then assured us that our food was just coming out of the kitchen. A minute later, the tacos were soggy, and my salad was dry. We had to eat the meal, but I would advise avoiding this restaurant unless you're willing to wait nearly an hour for subpar food.

I had a wonderful evening celebrating my 30th birthday with many friends and family. We ended up having a big party of 16 instead of the initial 10, but everything was managed perfectly. Our waitress and the manager were both fantastic. I have no complaints and always appreciate our experiences at this restaurant. Thank you, everyone!

We arrived at 2:30 PM and placed our order within ten minutes. The restaurant wasn't particularly busy at the time. By 3 PM, I inquired about the long wait for our food, but the waitress couldn't explain the delay. I had already prepaid to ensure we wouldn't be late for a movie starting at 3:20. By that time, my two children and I were becoming frustrated. Once again, the waitress was unsure why our food was taking so long. At 3:25, I requested a refund, opting to grab a snack at the cinema instead. The manager approached us and promised that our food was on its way. Just a minute later, it finally arrived. Unfortunately, the tacos were soggy, and the chicken in my salad was dry. We ended up feeling rushed to eat. I would advise avoiding this restaurant unless you're okay with waiting nearly an hour for subpar food.