Ballards Wok - Basildon
Ballards Wok
Description
In a vibrant culinary scene, a restaurant has garnered mixed reviews for its vegan offerings. While some patrons laud its extensive menu and consistently fresh dishes, others have faced alarming service issues. Notably, a significant error occurred when a customer received real chicken instead of vegan options, raising serious concerns about food safety and dietary respect. Additionally, the much-criticized vegan sharing platter, featuring an overwhelming amount of chips and mysterious fried items, marred the dining experience for some. Overall, despite certain flaws, the establishment remains a favorite for many who appreciate its commitment to vegan cuisine.
Feedback
Some employees appear to believe that honey is vegan, which is quite surprising. This is an update to the previous review from July 23, 2022.
I am taken aback by the negative reviews. I frequently order vegan food through their app, and the process is quick and easy. The food is consistently excellent. This is an update to my previous review from June 2, 2022.
We ordered vegan chicken balls, but instead received real chicken. We initially thought we made a mistake and believed they could only send vegan options as a replacement. After eating one, I felt sick, and I was upset because I have been vegan for seven years and have not consumed animal products during that time. I couldn't understand how such a basic error could happen, and it was frustrating to deal with the situation.
I’ve been ordering food from here for several years, and I’ve always had fantastic meals. Even my non-vegan family prefers the vegan dishes over meat. It can get busy on weekday evenings, but that’s never been a problem. I’ve never had a bad meal; everything always arrives hot and fresh. The vegan menu is extensive and impressive!
It appears that some staff believe honey is vegan, unfortunately. This is an update from my previous review dated July 23, 2022.
Menu
Chow Mein
Indian
Chicken Dishes
Sauces
Restaurant Category
This restaurant offers dishes containing these ingredients
Duck
FAQ
More information
QR-Code for the menu
