Mcdonald's - Bartonville

3 days ago I ordered 2 McChickens and THIS is what I got! A single uncooked fry in not one but BOTH of my sandwiches! I am currently breastfeeding and this could've been a lot worse if I ate the whole thing! Then when I contacted customer service, they said the store would contact me. They haven't yet!!! I'm so disappointed with this store. I worked here 10 years ago and we NEVER had this problem!! I could tell it was done on purpose too! Not cool

Ordered for curbside breakfast. Checked in and waited for 30 minutes as 30+ other drive thru and curbside pickup customers got their food. Finally asked an employee and they said they never got my order ?? It's all through the McDonald's app! After 40 minutes and now waiting for a refund I had to go inside the restaurant where I had to wait another ten minutes or so while another customer got a refund as well . The manager first did not refund my full amount and had to do another transaction. Waste of my time. I have been a repeat customer here but I will never return.

The manager here is fantastic he always knows when to set my food out for pick up and is always friendly and goes above and beyond for his customers you can tell. He definitely deserves praise and more !

Went there after a 12 hour shift- got charged a local fundraiser fee that I wasn't even informed about nor was I even ASKED if I wanted charged for... hope they don't go around doing that with other things to steal money. And then got home and food was literally cold. All of it.

The line cook on the burger side had 1 glove one and phone in hand then proceeded to make sandwiches with the gloved and ungloved hand.