Gone Chocolate - Barnstable

Chocolate, American, Brazilian
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Gone Chocolate

Gone Chocolate
3.5 / 5 (443 reviews)

Description

Nestled on the Cape, this bustling shop is celebrated for standout ice cream and addictive acai bowls—generous, fruit-topped bowls and decadent truffles earn high marks. However, experiences vary: staff shortages, long waits, and occasional unprofessional behavior can sour visits, and pickup orders have arrived melted in warm weather. Chocolate quality appears inconsistent, with some confections drawing sharp criticism. Expect excellent frozen treats but come prepared for crowds and spotty service.

Last update: 17.01.2026 from: elaine

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★ 3.5 / 5 from 443 reviews
dee-sorgi-madcrafter
21.12.2023

Whenever I visit a new place, I usually seek out small, family-owned chocolate shops. Most of the reviews I came across for this shop focused on their ice cream, which I didn't try. Instead, I purchased an assortment of chocolates, and I have to say that even without considering the price, it was some of the worst candy I've ever had. I started with a salted caramel, which had a metallic taste, and I ended up throwing it away. I then tried a different piece, but it had the same metallic flavor, so that one went in the trash too. In total, half a pound of chocolates went to waste since there was nothing enjoyable about them. Honestly, I found Dove chocolate and my dad's Russell Stover's candies to be far superior.

dee-sorgi-madcrafter-1
21.12.2023

I visited this place because it was ranked as one of the top fudge spots by Cape Cod Times, and I was really let down. The staff seemed unaware of their own products. The fudge was simply taken out of a brown box, even though the article claimed it was made on-site. The store itself felt cramped and had a musty smell. I think I'll try the runner-up for fudge instead. If you're considering going here for fudge, I recommend you look elsewhere; you might end up disappointed.

ze-user-4
18.07.2023

This is a fantastic spot to visit any time of the year. We enjoyed everything about it!

elaine-bateman-1
11.06.2025

Will NEVER come back again. staff is INCREDIBLY rude... the 3 other people I came with and I were just sitting at a table minding our own business waiting for our acai bowls that took 45 minutes to come which is completely ridiculous because thestaff was busy messing around with their friends that came in to visit. they were screaming and being so immature and obnoxiousand then when we left they celebrated even though we didn't cause any problems at all. S O UNPROFESSIONAL

ericka-flanagan-1
11.06.2025

They made my daughter's first experience here, unpleasant. They forgot to add fudge to my daughter's sundae, then glopped on a bunch of fudge on top, making it a mess. What I thought was chocolate, is really acai. I don't think I'll be going back thereagain anytime soon. But they did issue a refund.

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