Vero Caffe - Barnet

The customer service at this restaurant is the worst I’ve ever experienced. The waiter, who seemed well-meaning, truly needs to learn how to treat customers pro... read more The customer service at this restaurant is the worst I’ve ever experienced. The waiter, who seemed well-meaning, truly needs to learn how to treat customers properly. I expressed my concern about the excessive use of coconut milk in my dish, but I was unaware that it contained soy, to which I’m allergic. The waiter, who claimed to be the manager, told me that I should have communicated my allergies beforehand. I wasn't trying to get my money back; I simply wanted the correct type of coffee. His response was overly defensive and rude. It's baffling how someone can think it's acceptable to treat customers this way. Overall, a terrible experience. I wouldn't recommend it at all.

This restaurant offers a beautiful atmosphere and is definitely the best place to dine. Highly recommended! read more This restaurant offers a beautiful atmosphere and is definitely the best place to dine. Highly recommended!

I enjoyed a fantastic English breakfast here, accompanied by excellent quality mint tea. Highly recommended! It's a great place to eat. read more I enjoyed a fantastic English breakfast here, accompanied by excellent quality mint tea. Highly recommended! It's a great place to eat.

The best coffee, highly recommended! read more The best coffee, highly recommended!

Nice little cafe. Food and service not as good as before in my opinion. Quite a bit more expensive too but that's understandable in today's climate. Still worth... read more Nice little cafe. Food and service not as good as before in my opinion. Quite a bit more expensive too but that's understandable in today's climate. Still worth a visit.